Community

How long until the first call?

How long until the first call, including the first-night phone call, across England and Wales. Family reports only.

Add how long yours took

HMP BerwynWrexham · 6 days · 24 reports · 1w ago · vary24 reports HMP WinchesterWinchester · 5 days · 8 reports · 1w ago · vary8 reports HMP BelmarshThamesmead · 4 days · 8 reports · 1w ago · vary8 reports HMP PeterboroughPeterborough · 2 days · 8 reports · 1w ago · vary8 reports HMP/YOI IsisThamesmead · 4 days · 8 reports · 1w ago · vary8 reports HMP ErlestokeDevizes · Same day · 7 reports · 1w ago · agree7 reports HMP BirminghamBirmingham · 2 days · 7 reports · 1w ago · vary7 reports HMP BullingdonBicester · 2 days · 7 reports · 1w ago · vary7 reports HMP LeicesterLeicester · Same day · 7 reports · 1w ago · agree7 reports HMP Fosse WayLeicester · 6 days · 7 reports · 1w ago · vary7 reports HMP/YOI ParcBridgend · 6 days · 7 reports · 1w ago · vary7 reports HMP Five WellsWellingborough · 1 day · 6 reports · today · agree6 reports HMP NorthumberlandAcklington · 2 days · 6 reports · 1w ago · agree6 reports HMP ElmleyEastchurch · 2 days · 6 reports · 1w ago · agree6 reports HMP/YOI PortlandPortland · Same day · 6 reports · 1w ago · agree6 reports HMP RochesterRochester · Same day · 6 reports · 1w ago · agree6 reports HMP LindholmeDoncaster · Same day · 6 reports · 1w ago · agree6 reports HMP BrinsfordWolverhampton · 2 days · 6 reports · 1w ago · vary6 reports HMP ChelmsfordChelmsford · Same day · 5 reports · last 2 days · agree5 reports HMP MillsikeFull Sutton · 2 days · 5 reports · last 3 days · agree5 reports HMP LewesLewes · Same day · 5 reports · 1w ago · agree5 reports HMP LiverpoolLiverpool · 6 days · 5 reports · 1w ago · vary5 reports HMP DeerboltBarnard Castle · 6 days · 5 reports · 1w ago · agree5 reports HMP BristolBristol · 2 days · 5 reports · 1w ago · agree5 reports HMP Wormwood ScrubsShepherd's Bush · 2 days · 5 reports · 1w ago · agree5 reports HMP SwanseaSwansea · Same day · 5 reports · 1w ago · agree5 reports HMP HewellRedditch · Same day · 5 reports · 1w ago · vary5 reports HMP SwalesideEastchurch · 2 days · 5 reports · 1w ago · vary5 reports HMP WandsworthWandsworth · 6 days · 5 reports · 1w ago · vary5 reports HMP OakwoodFeatherstone · 2 days · 5 reports · 1w ago · vary5 reports HMP AltcourseLiverpool · 1 day · 5 reports · 1w ago · agree5 reports HMP The MountBovingdon · Same day · 5 reports · 1w ago · agree5 reports HMP Channings WoodNewton Abbot · Same day · 5 reports · 1w ago · agree5 reports HMP CardiffCardiff · Same day · 5 reports · 1w ago · agree5 reports HMP StockenStretton · Same day · 5 reports · 2w ago · agree5 reports HMP DovegateUttoxeter · 1 day · 5 reports · 3w ago · agree5 reports HMP PrestonPreston · Not enough reports yet · 4 reports · today · vary4 reports HMP NottinghamNottingham · Not enough reports yet · 4 reports · last 6 days · agree4 reports HMP WhitemoorMarch · Not enough reports yet · 4 reports · 1w ago · agree4 reports HMP WoodhillMilton Keynes · Not enough reports yet · 4 reports · 1w ago · vary4 reports HMP PentonvilleCaledonian Road · Not enough reports yet · 4 reports · 1w ago · vary4 reports HMP RanbyRetford · Not enough reports yet · 4 reports · 1w ago · agree4 reports HMP LincolnLincoln · Not enough reports yet · 4 reports · 1w ago · vary4 reports HMP HumberBrough · Not enough reports yet · 4 reports · 1w ago · vary4 reports HMP FordArundel · Not enough reports yet · 4 reports · 2w ago · agree4 reports HMP SudburyAshbourne · Not enough reports yet · 3 reports · today · agree3 reports HMP ThamesideThamesmead · Not enough reports yet · 3 reports · today · vary3 reports HMP High DownBanstead · Not enough reports yet · 3 reports · 1w ago · agree3 reports HMP/YOI FelthamFeltham · Not enough reports yet · 3 reports · 1w ago · agree3 reports HMP AylesburyAylesbury · Not enough reports yet · 3 reports · 1w ago · agree3 reports HMP DurhamDurham · Not enough reports yet · 3 reports · 1w ago · agree3 reports HMP KirkhamKirkham · Not enough reports yet · 3 reports · 1w ago · agree3 reports HMP Holme HouseStockton-on-Tees · Not enough reports yet · 3 reports · 1w ago · vary3 reports HMP NorwichNorwich · Not enough reports yet · 3 reports · 1w ago · vary3 reports HMP Stoke HeathMarket Drayton · Not enough reports yet · 3 reports · 1w ago · agree3 reports HMP DoncasterDoncaster · Not enough reports yet · 3 reports · 1w ago · agree3 reports HMP LeedsLeeds · Not enough reports yet · 3 reports · 1w ago · vary3 reports HMP Forest BankPendlebury · Not enough reports yet · 3 reports · 1w ago · vary3 reports HMP Guys MarshShaftesbury · Not enough reports yet · 3 reports · 1w ago · vary3 reports HMP ExeterExeter · Not enough reports yet · 3 reports · 2w ago · agree3 reports HMP/YOI Foston HallDerby · Not enough reports yet · 3 reports · 2w ago · agree3 reports HMP HindleyWigan · Not enough reports yet · 3 reports · 2w ago · agree3 reports HMP BrixtonBrixton · Not enough reports yet · 2 reports · 1w ago · agree2 reports HMP/YOI Eastwood ParkFalfield · Not enough reports yet · 2 reports · 1w ago · agree2 reports HMP GarthLeyland · Not enough reports yet · 2 reports · 1w ago · agree2 reports HMP FeatherstoneWolverhampton · Not enough reports yet · 2 reports · 1w ago · agree2 reports HMP WhattonWhatton · Not enough reports yet · 2 reports · 1w ago · agree2 reports HMP RisleyWarrington · Not enough reports yet · 2 reports · 1w ago · agree2 reports HMP Long LartinSouth Littleton · Not enough reports yet · 2 reports · 3w ago · vary2 reports HMP ManchesterManchester · Not enough reports yet · 2 reports · 3w ago · agree2 reports HMP StaffordStafford · Not enough reports yet · 2 reports · 3w ago · agree2 reports HMP BedfordBedford · Not enough reports yet · 2 reports · 3w ago · agree2 reports HMP Hollesley BayWoodbridge · Not enough reports yet · 2 reports · 3w ago · agree2 reports HMP Rye HillRugby · Not enough reports yet · 2 reports · 4w ago · agree2 reports HMP Swinfen HallLichfield · Not enough reports yet · 2 reports · 4w ago · agree2 reports HMP WaylandThetford · Not enough reports yet · 2 reports · 1mo ago · agree2 reports HMP MoorlandDoncaster · Not enough reports yet · 2 reports · 1mo ago · agree2 reports HMP Isle of WightNewport · Not enough reports yet · 2 reports · 1mo ago · agree2 reports HMP HuntercombeNuffield · Not enough reports yet · 2 reports · 1mo ago · agree2 reports HMP WymottLeyland · Not enough reports yet · 2 reports · 1mo ago · agree2 reports HMP KilmarnockKilmarnock · Not enough reports yet · 1 report · today1 reports HMP AshfieldPucklechurch · Not enough reports yet · 1 report · 1w ago1 reports HMP BronzefieldAshford · Not enough reports yet · 1 report · 1w ago1 reports HMYOI WerringtonWerrington · Not enough reports yet · 1 report · 1w ago1 reports HMP MaghaberryLisburn · Not enough reports yet · 1 report · 1w ago1 reports HMP HullHull · Not enough reports yet · 1 report · 1w ago1 reports HMP Cookham WoodRochester · Not enough reports yet · 1 report · 1w ago1 reports HMP Lancaster FarmsLancaster · Not enough reports yet · 1 report · 1w ago1 reports HMP PrescoedUsk · Not enough reports yet · 1 report · 2w ago1 reports HMP ColdingleyBisley · Not enough reports yet · 1 report · 2w ago1 reports HMP FranklandBrasside · Not enough reports yet · 1 report · 2w ago1 reports HMP The VernePortland · Not enough reports yet · 1 report · 2w ago1 reports HMP OnleyRugby · Not enough reports yet · 1 report · 3w ago1 reports HMP Buckley HallRochdale · Not enough reports yet · 1 report · 3w ago1 reports HMP WealstunWetherby · Not enough reports yet · 1 report · 4w ago1 reports HMP BureColtishall · Not enough reports yet · 1 report · 4w ago1 reports HMP Low MossBishopbriggs · Not enough reports yet · 1 report · 4w ago1 reports HMP Lowdham GrangeLowdham · Not enough reports yet · 1 report · 1mo ago1 reports HMP LittleheyHuntingdon · Not enough reports yet · 1 report · 1mo ago1 reports HMP North Sea CampBoston · Not enough reports yet · 1 report · 1mo ago1 reports HMP LeyhillWotton-under-Edge · Not enough reports yet · 1 report · 1mo ago1 reports

Questions families ask

Reception often lets someone make a short first-night phone call. That is not the PIN. The list below is what families reported after that.
No. The first-night call can happen before numbers are approved. Later calls need the phone list.