How long until the first call at Rochester?
Nearest other prison with reports
Families at HMP Brixton have also reported first call waits.
Brixton · 28 miles · 1 report
first call at BrixtonThe next calls cost them
The first call is often from reception, to a mobile. Once they are on the PIN, a landline is cheaper. A landline on the phone you have. £20 a month. Unlimited. See how it works
What will the calls cost?
A landline is cheaper than a mobile. Check a week before you pick the number.
Prison phone calculator“First call came through the same day.”
Get the next report
A weekly email of what families reported at HMP Rochester. Straight away if phones go down or there is a lockdown.
Questions families ask
Families at HMP Rochester report first call waits of Same day, from 1 report. Last report today. These are community reports, not an HMPPS service level.
No. Official process sits in a separate card. The range is what families typed in — How long until the first call?.
Reception often lets someone make a short first-night call. It can be late and two minutes long. That is not the same as being on the PIN.
Pick a wait on the same page and submit. It shows on the prison profile immediately. You can also get a weekly email for this prison.