Topics
What do you need to know?
Pick a subject, then a prison. The answer is always local.
Phone & PIN
Phone list, PIN wait, first call, and what families are actually seeing.
Visits
Booking, ID, first-visit waits, and how visiting actually works.
Money
How to send money, what it can be used for, and typical delays.
Parcels
Clothes, books, and what you can and cannot send in.
Travel
How to get there, parking, and help with visit costs.
Release
Release dates, HDC, and what families can usefully prepare.