How long until the first call at Five Wells?
Each dot is one family. The darker rows hold the middle half of 6 reports.
Still correct?
Nearest prison with reports
Families at HMP Bedford have also reported first call waits.
Bedford · 15 miles · 2 reports
First call at BedfordHow much do prison calls cost?
They pay from PIN credit. Official weekday rates. A landline is cheaper than a mobile.
What a week costsWhat families reported
“First call came through the same day.”
Transferred inFirst call · Same day · today
“First call came through the same day.”
First call · Same day · 1w ago
“Waited 10 days for the first call.”
First call · 10 days · 1w ago
“First call after about 2 days.”
First call · 2 days · 1mo ago
“First call came through the same day.”
First call · Same day · 1mo ago
“First call after about 3 days.”
First call · 3 days · 1mo ago
Get alerts for HMP Five Wells
Only a few families have reported the first visit at HMP Five Wells so far. We’ll email you as more come in, and straight away if the phones go down.
Questions families ask
- Families at HMP Five Wells report first call waits of 1 day. 6 family reports. Last report 29 October 2026. Reports agree. These are community reports, not an HMPPS service level.
- No. Official process sits in a separate card. The range is what families typed in — How long until the first call?.
- Reception often lets someone make a short first-night call. It can be late and two minutes long. That is not the same as being on the PIN.
- Pick a wait on the same page and submit. It shows on the prison profile immediately. You can also get a weekly email for this prison.