How long until the first call at Parc?
Each dot is one family. The darker rows hold the middle half of 7 reports.
Still correct?
Nearest prison with reports
Families at HMP Cardiff have also reported first call waits.
Cardiff · 17 miles · 5 reports
First call at CardiffHow much do prison calls cost?
They pay from PIN credit. Official weekday rates. A landline is cheaper than a mobile.
What a week costsWhat families reported
“Waited 24 days for the first call.”
First call · 3–4 weeks · 1w ago
“First call after about 2 days.”
First call · 2 days · 2w ago
“First call came through the same day.”
First call · Same day · 3w ago
“It took 2 weeks to be added onto his pin but first call was same day”
First call · 2 weeks · 1mo ago
“No phone call when first incarcerated as promised. Further 10 days to find out if he was alive.”
New to prisonFirst call · 10 days · 1mo ago
“First call came through the same day.”
First call · Same day · 1mo ago
“Waited 6 days for the first call.”
First call · 6 days · 1mo ago
Get alerts for HMP/YOI Parc
A weekly email of what families reported at HMP/YOI Parc. Straight away if phones go down or there is a lockdown.
Questions families ask
- Families at HMP/YOI Parc report first call waits of 6 days. 7 family reports. Last report 17 October 2026. Reports vary. These are community reports, not an HMPPS service level.
- No. Official process sits in a separate card. The range is what families typed in — How long until the first call?.
- Reception often lets someone make a short first-night call. It can be late and two minutes long. That is not the same as being on the PIN.
- Pick a wait on the same page and submit. It shows on the prison profile immediately. You can also get a weekly email for this prison.