HMP Stoke Heath
HMP Stoke Heath is a Category C training prison for men in Market Drayton.
Christmas: visitor list by Mon 30 NovMarket Drayton, Shropshire, TF9 2JL
01630 636 000How long things take at Stoke Heath
CommunityFrom families · updated today
Typical wait from five or more families. Fewer than five and you see the count, not a guess. How we check · Add yours
Latest from families
Community16 reports · 1 this week
Phone list / PIN · Same day
Reported phones down
“I already use eMates and I cannot send an email.”
Notes that might name someone are read by a person before they show. Numbers, links and abuse are turned away. The waits stay up either way. How we check
Read all 16 family reports14 in their own words · filter by phones, visits, money
Know another family at Stoke Heath?
Send on WhatsAppChristmas at Stoke Heath
prisoncheckMonday 30 November: Get on their visitor list
in 31 daysIt can take up to 2 weeks, then book.
Monday 21 December: Last day to send money
Thursday 24 December: Release if due out 25–28 Dec
What has Stoke Heath told you about Christmas visits?
CommunityOne tap, no names. It helps the next family.
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Track your wait. We’ll tell you when most families at Stoke Heath had heard back.
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Question 1 of 3
How long did the PIN / phone list take?
One tap, no names. It helps the next family.
Someone to talk to
OfficialPhones
OfficialVisits
OfficialMoney and parcels
OfficialRelease
OfficialAbout Stoke Heath
OfficialWho to email at Stoke Heath. Official inboxes. Not Email a Prisoner.
- ComplaintsHMPPSPublicEnquiries
@justice.gov.uk
Questions families ask about Stoke Heath
Someone has just gone to Stoke Heath. What happens first?
Reception often allows a short first-night call. After that, they add your number to their PIN phone list, and you go on their visitor list before you can book a visit.
Someone has just gone to prisonHow long does the PIN take at Stoke Heath?
There is no firm figure for Stoke Heath yet. Families at similar prisons in West Midlands say about 6 days. 4 families at Stoke Heath said same day to 2 days.
The PIN wait at Stoke HeathHow long until the first call from Stoke Heath?
There is no firm figure for Stoke Heath yet. Families at similar prisons in West Midlands say about 2 days. 3 families at Stoke Heath said same day to 2 days.
The first call from Stoke HeathHow long until the first visit at Stoke Heath?
There is no firm figure for Stoke Heath yet. Families at similar prisons in West Midlands say about 10 days. 2 families at Stoke Heath said 1–2 weeks.
The first visit at Stoke HeathWhen can I visit Stoke Heath?
Visiting is on Tue–Thu and Sat–Sun, afternoons. They add you to their visitor list first, which can take up to 2 weeks. Then book on 0300 060 6506. Bring photo ID that has not expired.
Visiting times at Stoke HeathHow much do calls from Stoke Heath cost?
They pay 5.5p a minute to call a mobile and 2.48p to a landline on weekdays. Calls come out of their phone credit, not yours.
Call costs at Stoke HeathHow do I send money to someone in Stoke Heath?
Online with GOV.UK’s Send money to someone in prison. It is free and the only way. You need their name, date of birth and prisoner number.
Money at Stoke HeathWhat time are people released from Stoke Heath?
Families usually collect in the morning. No gate time reported here yet. Only the prison can confirm the date.
When do they get out?