prisoncheckVisits · 6 min read

How do visits actually work?

Visitor lists, booking windows, ID, dress codes, video calls, and what to expect when you arrive.

  1. Two lists

    Two lists: theirs and the prison’s diary. You cannot book until you are on their visitor list. They cannot see you until a slot exists.

  2. Book and bring the right ID

    Book on GOV.UK or the prison’s booking line. Bring the ID the prison lists. Expired passports fail. Dress codes are enforced.

  3. First visit vs later visits

    First visits take longer because of the list. Later visits are a booking problem. Read the prison profile for local times before you travel.

  4. Video is a visit, not a PIN call

    Secure video calls are a visit on a phone or tablet, not a PIN call. You must already be on their visitor list. Search Which video app? for Prison Video or Purple Visits, the ID, and the clocks.

How long until the first visit?

It depends on the prison. The visitor list and the booking diary move at a different speed in each one. Find their prison to see how long families there waited.

Search your prison

Type part of the name, the town, or a postcode.

What next