Family reports at Stoke Heath

What families told us about Stoke Heath, newest first.

Community16 reports · 5 in their own words · latest today

16 reports

October 2026 · 13 reports

  • Phone list / PIN · Same daytoday

  • Reported phones down22 Oct

  • “I already use eMates and I cannot send an email.”

    eMates account · 22 Oct

    Account: Can’t send
  • “I already use eMates and emails or replies are not arriving.”

    eMates account · 21 Oct

    Account: Not arriving
  • First visit · 2–3 weeks20 Oct

  • First call · 2 days20 Oct

  • Phone list / PIN · 2 days20 Oct

  • First call · Same day19 Oct

  • Phone list / PIN · Same day19 Oct

  • “I already use eMates and emails or replies are not arriving.”

    eMates account · 18 Oct

    Account: Not arriving
  • “I already use eMates and emails or replies are not arriving.”

    eMates account · 16 Oct

    Account: Not arriving
  • Reported working again8 Oct

  • “Emates is down”

    Something else · 8 Oct

September 2026 · 3 reports

  • First visit · 10 days30 Sept

  • First call · Same day30 Sept

  • Phone list / PIN · 2 days30 Sept

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Family reports are what people tell us. Not official. Only the prison can confirm a date or a rule. Everything about Stoke Heath