HMP Berwyn
HMP Berwyn is a Category C training prison for men in Wrexham.
Christmas: visitor list by Mon 30 NovBridge Road, Wrexham Industrial Estate, Wrexham, North Wales, LL13 9QE
01978 523 000How long things take at Berwyn
CommunityFrom families · updated today
Typical wait from five or more families. Fewer than five and you see the count, not a guess. How we check · Add yours
Latest from families
Community93 reports · 4 this week
“Phones off after 11pm for maintenance, all month”
Reported phones down
Reported phones down
Notes that might name someone are read by a person before they show. Numbers, links and abuse are turned away. The waits stay up either way. How we check
Read all 93 family reports77 in their own words · filter by phones, visits, money
Know another family at Berwyn?
Send on WhatsAppChristmas at Berwyn
prisoncheckMonday 30 November: Get on their visitor list
in 31 daysIt can take up to 2 weeks, then book.
Monday 21 December: Last day to send money
Thursday 24 December: Release if due out 25–28 Dec
What has Berwyn told you about Christmas visits?
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Question 1 of 2
Phones: Off after 11pm
Still correct?
Someone to talk to
OfficialPhones
OfficialVisits
OfficialMoney for the visit
Community£30, coins or card
To spend in the visits hall: food, drinks and anything to take back.
One family, October 2026. Not official: check with the prison before you go.
Money and parcels
OfficialRelease
OfficialAbout Berwyn
OfficialWho to email at Berwyn. Official inboxes. Not Email a Prisoner.
- ComplaintsOfficialCorrespondence.Berwyn
@justice.gov.uk - HealthcareBCU.HMPBerwynAdmin
@wales.nhs.uk - Offender management unit (OMU)OMUT.berwyn
@justice.gov.uk
Questions families ask about Berwyn
Someone has just gone to Berwyn. What happens first?
Reception often allows a short first-night call. After that, they add your number to their PIN phone list, and you go on their visitor list before you can book a visit.
Someone has just gone to prisonHow long does the PIN take at Berwyn?
Families at Berwyn say about 2 days, from 20 reports. The latest was 8 days ago.
The PIN wait at BerwynHow long until the first call from Berwyn?
Families at Berwyn say about 6 days, from 24 reports. The latest was 8 days ago.
The first call from BerwynHow long until the first visit at Berwyn?
Families at Berwyn say about 10 days, from 11 reports. The latest was 8 days ago.
The first visit at BerwynWhen can I visit Berwyn?
Visiting is every day, times vary by day. They add you to their visitor list first, which can take up to 2 weeks. Then book on 01978 523 352. Bring photo ID that has not expired.
Visiting times at BerwynHow much do calls from Berwyn cost?
They pay 5.5p a minute to call a mobile and 2.48p to a landline on weekdays. Calls come out of their phone credit, not yours.
Call costs at BerwynHow do I send money to someone in Berwyn?
Online with GOV.UK’s Send money to someone in prison. It is free and the only way. You need their name, date of birth and prisoner number.
Money at BerwynWhat time are people released from Berwyn?
Families picking up at Berwyn say people start coming out around 10am. Only the prison can confirm the date.
When do they get out?