HMP The Mount
HMP The Mount is a Category C training prison for men in Bovingdon.
Christmas: visitor list by Mon 30 NovMolyneaux Avenue, Bovingdon, Hemel Hempstead, Hertfordshire, HP3 0NZ
01442 836 300How long things take at The Mount
CommunityFrom families · updated last week
Typical wait from five or more families. Fewer than five and you see the count, not a guess. How we check · Add yours
Latest from families
Community22 reports
First call · Same day
Reported phones down
“Phone down”
Notes that might name someone are read by a person before they show. Numbers, links and abuse are turned away. The waits stay up either way. How we check
Read all 22 family reports17 in their own words · filter by phones, visits, money
Know another family at The Mount?
Send on WhatsAppChristmas at The Mount
prisoncheckMonday 30 November: Get on their visitor list
in 31 daysIt can take up to 2 weeks, then book.
Monday 21 December: Last day to send money
Thursday 24 December: Release if due out 25–28 Dec
What has The Mount told you about Christmas visits?
CommunityOne tap, no names. It helps the next family.
Still waiting?
Track your wait. We’ll tell you when most families at The Mount had heard back.
Start trackingHelp the next family
How long until the first visit?
One tap, no names. It helps the next family.
Someone to talk to
OfficialPhones
OfficialVisits
OfficialMoney for the visit
Community£25, cash only
To spend in the visits hall: food, drinks and anything to take back.
- One family says the £25 is meant to cover four adults and three children.
2 families, October 2026. Not official: check with the prison before you go.
Money and parcels
OfficialRelease
OfficialAbout The Mount
OfficialWho to email at The Mount. Official inboxes. Not Email a Prisoner.
GOV.UK · Last checked: 30 October 2025Questions families ask about The Mount
Someone has just gone to The Mount. What happens first?
Reception often allows a short first-night call. After that, they add your number to their PIN phone list, and you go on their visitor list before you can book a visit.
Someone has just gone to prisonHow long does the PIN take at The Mount?
Families at The Mount say about 10 days, from 5 reports. The latest was 2 weeks ago.
The PIN wait at The MountHow long until the first call from The Mount?
Families at The Mount say the same day, from 5 reports. The latest was 13 days ago.
The first call from The MountHow long until the first visit at The Mount?
There is no firm figure for The Mount yet. Families at similar prisons in East of England say about 10 days. 3 families at The Mount said 1–3 weeks.
The first visit at The MountWhen can I visit The Mount?
Visiting is on Mon–Thu and Sat–Sun, times vary by day. They add you to their visitor list first, which can take up to 2 weeks. Then book on 0300 790 0656. Bring photo ID that has not expired.
Visiting times at The MountHow much do calls from The Mount cost?
They pay 5.5p a minute to call a mobile and 2.48p to a landline on weekdays. Calls come out of their phone credit, not yours.
Call costs at The MountHow do I send money to someone in The Mount?
Online with GOV.UK’s Send money to someone in prison. It is free and the only way. You need their name, date of birth and prisoner number.
Money at The MountWhat time are people released from The Mount?
Families usually collect in the morning. No gate time reported here yet. Only the prison can confirm the date.
When do they get out?