HMP Send

HMP Send is a closed prison for women in Woking.

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Christmas: visitor list by Mon 30 Nov

Ripley Road, Woking, Surrey, GU23 7LJ

01483 471 000

Latest from families

Community

No family has reported Send yet. What happened to you helps the next family.

Notes that might name someone are read by a person before they show. Numbers, links and abuse are turned away. The waits stay up either way. How we check

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Christmas at Send

prisoncheck
  1. Monday 30 November: Get on their visitor list

    in 31 days

    It can take up to 2 weeks, then book.

  2. Monday 21 December: Last day to send money

  3. Thursday 24 December: Release if due out 25–28 Dec

All dates

What has Send told you about Christmas visits?

Community

One tap, no names. It helps the next family.

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Track your wait. We’ll tell you when most families at Send had heard back.

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Question 1 of 3

Community

How long did the PIN take at Send?

One tap, no names. It helps the next family.

Days
Weeks

Someone to talk to

Official
Free helpline0808 808 2003Prisoners’ Families Helpline. Monday to Friday 9am to 8pm, weekends 10am to 3pm.

Phones

Official
Getting onThey add your number to their phone list. You cannot ring in.What calls cost5.5p a minute to a mobile, 2.48p to a landlineEmailEmail a Prisoner
eMates is not working as usualEstate-wide eMates update · 29 September 2026

Visits

Official
Before you bookThey add you to their visitor list first. That can take up to 2 weeks.
Book0300 060 6514Monday to Friday, 9am to 3pmVisiting timesTue and Sat–Sun, afternoonsVideo callsPrison Video
IDBring photo ID that has not expired

Money and parcels

Official
Send moneyOnline on GOV.UK. Free, and the only way
What you needTheir name, date of birth and prisoner number
ParcelsMost things are bought inside, not postedSpendingSet by their incentive level

Release

Official
Release dateOnly the prison can confirm it.
On the dayFamilies usually collect in the morning. No gate time reported here yet.
When do they get out?Getting out of Send

About Send

Official
How full222 women · 83.5% of the places it was built for (August 2026)
Email

Who to email at Send. Official inboxes. Not Email a Prisoner.

GOV.UK · Last checked: 21 September 2026

Questions families ask about Send

Someone has just gone to Send. What happens first?

Reception often allows a short first-night call. After that, they add your number to their PIN phone list, and you go on their visitor list before you can book a visit.

Someone has just gone to prison
How long does the PIN take at Send?

There is no firm figure for Send yet. Families at similar prisons in South East say about 6 days.

The PIN wait at Send
How long until the first call from Send?

There is no firm figure for Send yet. Families at similar prisons in South East say about 2 days.

The first call from Send
How long until the first visit at Send?

There is no firm figure for Send yet. Families at similar prisons in South East say about 10 days.

The first visit at Send
When can I visit Send?

Visiting is on Tue and Sat–Sun, afternoons. They add you to their visitor list first, which can take up to 2 weeks. Then book on 0300 060 6514. Bring photo ID that has not expired.

Visiting times at Send
How much do calls from Send cost?

They pay 5.5p a minute to call a mobile and 2.48p to a landline on weekdays. Calls come out of their phone credit, not yours.

Call costs at Send
How do I send money to someone in Send?

Online with GOV.UK’s Send money to someone in prison. It is free and the only way. You need their name, date of birth and prisoner number.

Money at Send
What time are people released from Send?

Families usually collect in the morning. No gate time reported here yet. Only the prison can confirm the date.

When do they get out?