HMP Northumberland
HMP Northumberland is a Category C training prison for men in Acklington. Run by Sodexo. Also known as Castington.
Christmas: visitor list by Mon 30 NovWansbeck Road, Acklington, Morpeth, NE65 9XG
01670 383100How long things take at Northumberland
CommunityFrom families · updated today
Typical wait from five or more families. Fewer than five and you see the count, not a guess. How we check · Add yours
Latest from families
Community32 reports · 7 this week
Reported working again
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Notes that might name someone are read by a person before they show. Numbers, links and abuse are turned away. The waits stay up either way. How we check
Read all 32 family reports21 in their own words · filter by phones, visits, money
Know another family at Northumberland?
Send on WhatsAppChristmas at Northumberland
prisoncheckMonday 30 November: Get on their visitor list
in 31 daysIt can take up to 2 weeks, then book.
Monday 21 December: Last day to send money
Thursday 24 December: Release if due out 25–28 Dec
What has Northumberland told you about Christmas visits?
CommunityOne tap, no names. It helps the next family.
Still waiting?
Track your wait. We’ll tell you when most families at Northumberland had heard back.
Start trackingHelp the next family
How long until the first visit?
One tap, no names. It helps the next family.
Someone to talk to
OfficialPhones
OfficialVisits
OfficialMoney for the visit
CommunityNo limit, cash only
To spend in the visits hall: food, drinks and anything to take back.
- £10 extra for a goody bag to take back to the cell.
One family, October 2026. Not official: check with the prison before you go.
Money and parcels
OfficialRelease
OfficialAbout Northumberland
OfficialWho to email at Northumberland. Official inboxes. Not Email a Prisoner.
- ComplaintsHMPPSPublicEnquiries
@justice.gov.uk
Questions families ask about Northumberland
Someone has just gone to Northumberland. What happens first?
Reception often allows a short first-night call. After that, they add your number to their PIN phone list, and you go on their visitor list before you can book a visit.
Someone has just gone to prisonHow long does the PIN take at Northumberland?
Families at Northumberland say about 2 days, from 7 reports. The latest was 7 days ago.
The PIN wait at NorthumberlandHow long until the first call from Northumberland?
Families at Northumberland say about 2 days, from 6 reports. The latest was 7 days ago.
The first call from NorthumberlandHow long until the first visit at Northumberland?
There is no firm figure for Northumberland yet. Families at similar prisons in North East say about 10 days. 3 families at Northumberland said 1–3 weeks.
The first visit at NorthumberlandWhen can I visit Northumberland?
They add you to their visitor list first, which can take up to 2 weeks. Then book on GOV.UK. Bring photo ID that has not expired.
Visiting times at NorthumberlandHow much do calls from Northumberland cost?
They pay 5.5p a minute to call a mobile and 2.48p to a landline on weekdays. Calls come out of their phone credit, not yours.
Call costs at NorthumberlandHow do I send money to someone in Northumberland?
Online with GOV.UK’s Send money to someone in prison. It is free and the only way. You need their name, date of birth and prisoner number.
Money at NorthumberlandWhat time are people released from Northumberland?
Families usually collect in the morning. No gate time reported here yet. Only the prison can confirm the date.
When do they get out?