HMP Durham
HMP Durham is a Category B local prison for men in Durham. Also known as Old Elvet.
Christmas: visitor list by Mon 30 NovOld Elvet, Durham, DH1 3HU
01913 323 400How long things take at Durham
CommunityFrom families · updated last week
Typical wait from five or more families. Fewer than five and you see the count, not a guess. How we check · Add yours
Latest from families
Community11 reports
First visit · 6 days
First call · Same day
Phone list / PIN · 2 days
Notes that might name someone are read by a person before they show. Numbers, links and abuse are turned away. The waits stay up either way. How we check
Read all 11 family reports11 in their own words · filter by phones, visits, money
Know another family at Durham?
Send on WhatsAppChristmas at Durham
prisoncheckMonday 30 November: Get on their visitor list
in 31 daysIt can take up to 2 weeks, then book.
Monday 21 December: Last day to send money
Thursday 24 December: Release if due out 25–28 Dec
What has Durham told you about Christmas visits?
CommunityOne tap, no names. It helps the next family.
Still waiting?
Track your wait. We’ll tell you when most families at Durham had heard back.
Start trackingHelp the next family
Question 1 of 3
How long did the PIN / phone list take?
One tap, no names. It helps the next family.
Someone to talk to
OfficialPhones
OfficialVisits
OfficialMoney and parcels
OfficialRelease
OfficialAbout Durham
OfficialWho to email at Durham. Official inboxes. Not Email a Prisoner.
- ComplaintsHMPPSPublicEnquiries
@justice.gov.uk
Questions families ask about Durham
Someone has just gone to Durham. What happens first?
Reception often allows a short first-night call. After that, they add your number to their PIN phone list, and you go on their visitor list before you can book a visit.
Someone has just gone to prisonHow long does the PIN take at Durham?
There is no firm figure for Durham yet. Families at similar prisons in North East say about 6 days. 4 families at Durham said same day to 6 days.
The PIN wait at DurhamHow long until the first call from Durham?
There is no firm figure for Durham yet. Families at similar prisons in North East say about 2 days. 3 families at Durham said Same day.
The first call from DurhamHow long until the first visit at Durham?
There is no firm figure for Durham yet. Families at similar prisons in North East say about 10 days. 2 families at Durham said 6 days.
The first visit at DurhamWhen can I visit Durham?
Visiting is every day, times vary by day. They add you to their visitor list first, which can take up to 2 weeks. Then book on 0300 303 2300. Bring photo ID that has not expired.
Visiting times at DurhamHow much do calls from Durham cost?
They pay 5.5p a minute to call a mobile and 2.48p to a landline on weekdays. Calls come out of their phone credit, not yours.
Call costs at DurhamHow do I send money to someone in Durham?
Online with GOV.UK’s Send money to someone in prison. It is free and the only way. You need their name, date of birth and prisoner number.
Money at DurhamWhat time are people released from Durham?
Families usually collect in the morning. No gate time reported here yet. Only the prison can confirm the date.
When do they get out?