HMP Frankland
HMP Frankland is a Category A high security prison for men in Brasside. Also known as Brasside A.
Christmas: visitor list by Mon 30 NovHMP Frankland, Brasside, Durham, DH1 5YD
0800 032 0079How long things take at Frankland
CommunityFrom families · updated 2 weeks ago
Typical wait from five or more families. Fewer than five and you see the count, not a guess. How we check · Add yours
Latest from families
Community7 reports
First call · 5 weeks
Phone list / PIN · 3–4 weeks
First visit · 2–3 weeks
Notes that might name someone are read by a person before they show. Numbers, links and abuse are turned away. The waits stay up either way. How we check
Read all 7 family reports7 in their own words · filter by phones, visits, money
Know another family at Frankland?
Send on WhatsAppChristmas at Frankland
prisoncheckMonday 30 November: Get on their visitor list
in 31 daysIt can take up to 2 weeks, then book.
Monday 21 December: Last day to send money
Thursday 24 December: Release if due out 25–28 Dec
What has Frankland told you about Christmas visits?
CommunityOne tap, no names. It helps the next family.
Still waiting?
Track your wait. We’ll tell you when most families at Frankland had heard back.
Start trackingHelp the next family
Question 1 of 3
How long did the PIN / phone list take?
One tap, no names. It helps the next family.
Someone to talk to
OfficialPhones
OfficialVisits
OfficialMoney and parcels
OfficialRelease
OfficialAbout Frankland
OfficialWho to email at Frankland. Official inboxes. Not Email a Prisoner.
- ComplaintsBusinesshubFrankland
@Justice.gov.uk
Questions families ask about Frankland
Someone has just gone to Frankland. What happens first?
Reception often allows a short first-night call. After that, they add your number to their PIN phone list, and you go on their visitor list before you can book a visit.
Someone has just gone to prisonHow long does the PIN take at Frankland?
There is no firm figure for Frankland yet. Families at similar prisons in North East say about 6 days. 2 families at Frankland said 1–3 weeks.
The PIN wait at FranklandHow long until the first call from Frankland?
There is no firm figure for Frankland yet. Families at similar prisons in North East say about 2 days. 1 family at Frankland said 5 weeks.
The first call from FranklandHow long until the first visit at Frankland?
There is no firm figure for Frankland yet. Families at similar prisons in North East say about 10 days. 1 family at Frankland said 2–3 weeks.
The first visit at FranklandWhen can I visit Frankland?
Visiting is on Tue–Sun, afternoons. They add you to their visitor list first, which can take up to 2 weeks. Then book on 0191 376 5048. Bring photo ID that has not expired.
Visiting times at FranklandHow much do calls from Frankland cost?
They pay 5.5p a minute to call a mobile and 2.48p to a landline on weekdays. Calls come out of their phone credit, not yours.
Call costs at FranklandHow do I send money to someone in Frankland?
Online with GOV.UK’s Send money to someone in prison. It is free and the only way. You need their name, date of birth and prisoner number.
Money at FranklandWhat time are people released from Frankland?
Families usually collect in the morning. No gate time reported here yet. Only the prison can confirm the date.
When do they get out?