HMP Erlestoke
HMP Erlestoke is a Category C training prison for men in Devizes. Also known as Elerskoke.
Christmas: visitor list by Mon 30 NovErlestoke, Devizes, Wiltshire, SN10 5TU
01380 814 250How long things take at Erlestoke
CommunityFrom families · updated last week
Typical wait from five or more families. Fewer than five and you see the count, not a guess. How we check · Add yours
Latest from families
Community19 reports
First call · Same day
“The tablets or Wi-Fi are down.”
“I already use eMates and emails or replies are not arriving.”
Notes that might name someone are read by a person before they show. Numbers, links and abuse are turned away. The waits stay up either way. How we check
Read all 19 family reports18 in their own words · filter by phones, visits, money
Know another family at Erlestoke?
Send on WhatsAppChristmas at Erlestoke
prisoncheckMonday 30 November: Get on their visitor list
in 31 daysIt can take up to 2 weeks, then book.
Monday 21 December: Last day to send money
Thursday 24 December: Release if due out 25–28 Dec
What has Erlestoke told you about Christmas visits?
CommunityOne tap, no names. It helps the next family.
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Track your wait. We’ll tell you when most families at Erlestoke had heard back.
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How long until the first visit?
One tap, no names. It helps the next family.
Someone to talk to
OfficialPhones
OfficialVisits
OfficialMoney for the visit
Community£40 a visit
To spend in the visits hall: food, drinks and anything to take back.
One family, October 2026. Not official: check with the prison before you go.
Money and parcels
OfficialRelease
OfficialAbout Erlestoke
OfficialWho to email at Erlestoke. Official inboxes. Not Email a Prisoner.
- ComplaintsHMPPSPublicEnquiries
@justice.gov.uk
Questions families ask about Erlestoke
Someone has just gone to Erlestoke. What happens first?
Reception often allows a short first-night call. After that, they add your number to their PIN phone list, and you go on their visitor list before you can book a visit.
Someone has just gone to prisonHow long does the PIN take at Erlestoke?
Families at Erlestoke say the same day, from 6 reports. The latest was 12 days ago.
The PIN wait at ErlestokeHow long until the first call from Erlestoke?
Families at Erlestoke say the same day, from 7 reports. The latest was 7 days ago.
The first call from ErlestokeHow long until the first visit at Erlestoke?
There is no firm figure for Erlestoke yet. Families at similar prisons in South West say about 10 days. 3 families at Erlestoke said same day to 2 days.
The first visit at ErlestokeWhen can I visit Erlestoke?
Visiting is on Thu–Sun, times vary by day. They add you to their visitor list first, which can take up to 2 weeks. Then book on 0300 303 0634. Bring photo ID that has not expired.
Visiting times at ErlestokeHow much do calls from Erlestoke cost?
They pay 5.5p a minute to call a mobile and 2.48p to a landline on weekdays. Calls come out of their phone credit, not yours.
Call costs at ErlestokeHow do I send money to someone in Erlestoke?
Online with GOV.UK’s Send money to someone in prison. It is free and the only way. You need their name, date of birth and prisoner number.
Money at ErlestokeWhat time are people released from Erlestoke?
Families usually collect in the morning. No gate time reported here yet. Only the prison can confirm the date.
When do they get out?