How long does the PIN take at Erlestoke?
Each dot is one family. The darker rows hold the middle half of 6 reports.
Still correct?
Nearest prison with reports
Families at HMP Ashfield have also reported PIN waits.
Pucklechurch · 22 miles · 1 report
PIN at AshfieldWhat to do while you wait
Be ready for an unknown number
The first call is often short and late.
Send money the official way
Do it once their name appears. Credit pays for the call.
Choose which number goes on the list
A landline is 2.48p a minute. A mobile is 5.5p. Changing the list later means another wait.
How much do prison calls cost?
They pay from PIN credit. Official weekday rates. A landline is cheaper than a mobile.
What a week costsWhat families reported
“PIN came through after about 2 days.”
Phone list / PIN · 2 days · 1w ago
“PIN came through the same day.”
Phone list / PIN · Same day · 2w ago
“PIN came through the same day.”
Phone list / PIN · Same day · 3w ago
“PIN came through after about 2 days.”
Phone list / PIN · 2 days · 1mo ago
“PIN came through the same day.”
Phone list / PIN · Same day · 1mo ago
“PIN came through the same day.”
Phone list / PIN · Same day · 1mo ago
Get alerts for HMP Erlestoke
Only a few families have reported the first visit at HMP Erlestoke so far. We’ll email you as more come in, and straight away if the phones go down.
Questions families ask
- Families at HMP Erlestoke report PIN waits of Same day. 6 family reports. Last report 17 October 2026. Reports agree. These are community reports, not an HMPPS service level.
- No. Official process sits in a separate card. The range is what families typed in — How long did the PIN / phone list take?.
- They submit the number. Security checks it. Until it clears, they cannot call that number from their PIN phone — even if they already called once from reception.
- Pick a wait on the same page and submit. It shows on the prison profile immediately. You can also get a weekly email for this prison.