HMP/YOI Downview
HMP/YOI Downview is a closed prison for women in Sutton.
Christmas: visitor list by Mon 30 NovSutton Lane, Sutton, Surrey, SM2 5PD
0208 196 6300How long things take at Downview
CommunityFrom families · updated last month
Typical wait from five or more families. Fewer than five and you see the count, not a guess. How we check · Add yours
Latest from families
Community1 report
“Bronzefield up to two weeks”
Notes that might name someone are read by a person before they show. Numbers, links and abuse are turned away. The waits stay up either way. How we check
Open the family reports1 in their own words · filter by phones, visits, money
Know another family at Downview?
Send on WhatsAppChristmas at Downview
prisoncheckMonday 30 November: Get on their visitor list
in 31 daysIt can take up to 2 weeks, then book.
Monday 21 December: Last day to send money
Thursday 24 December: Release if due out 25–28 Dec
What has Downview told you about Christmas visits?
CommunityOne tap, no names. It helps the next family.
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Track your wait. We’ll tell you when most families at Downview had heard back.
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Question 1 of 3
How long did the PIN take at Downview?
One tap, no names. It helps the next family.
Someone to talk to
OfficialPhones
OfficialVisits
OfficialMoney and parcels
OfficialRelease
OfficialAbout Downview
OfficialWho to email at Downview. Official inboxes. Not Email a Prisoner.
- ComplaintsHMPPSPublicEnquiries
@justice.gov.uk
Questions families ask about Downview
Someone has just gone to Downview. What happens first?
Reception often allows a short first-night call. After that, they add your number to their PIN phone list, and you go on their visitor list before you can book a visit.
Someone has just gone to prisonHow long does the PIN take at Downview?
There is no firm figure for Downview yet. Families at similar prisons in London say about 6 days.
The PIN wait at DownviewHow long until the first call from Downview?
There is no firm figure for Downview yet. Families at similar prisons in London say about 2 days.
The first call from DownviewHow long until the first visit at Downview?
There is no firm figure for Downview yet. Families at similar prisons in London say about 2 weeks.
The first visit at DownviewWhen can I visit Downview?
Visiting is on Thu and Sat–Sun, afternoons. They add you to their visitor list first, which can take up to 2 weeks. Then book on 0300 303 0633. Bring photo ID that has not expired.
Visiting times at DownviewHow much do calls from Downview cost?
They pay 5.5p a minute to call a mobile and 2.48p to a landline on weekdays. Calls come out of their phone credit, not yours.
Call costs at DownviewHow do I send money to someone in Downview?
Online with GOV.UK’s Send money to someone in prison. It is free and the only way. You need their name, date of birth and prisoner number.
Money at DownviewWhat time are people released from Downview?
Families usually collect in the morning. No gate time reported here yet. Only the prison can confirm the date.
When do they get out?