HMP Deerbolt
HMP Deerbolt is a Category C training and young offender prison for men in Barnard Castle.
Christmas: visitor list by Mon 30 NovBowes Road, Barnard Castle, County Durham, DL12 9BG
01833 633 200How long things take at Deerbolt
CommunityFrom families · updated 2 days ago
Typical wait from five or more families. Fewer than five and you see the count, not a guess. How we check · Add yours
Latest from families
Community15 reports · 1 this week
“Video visits cancelled by deerbolt. Stated IT issues”
First visit · 6 days
First call · 2 days
Notes that might name someone are read by a person before they show. Numbers, links and abuse are turned away. The waits stay up either way. How we check
Read all 15 family reports15 in their own words · filter by phones, visits, money
Know another family at Deerbolt?
Send on WhatsAppChristmas at Deerbolt
prisoncheckMonday 30 November: Get on their visitor list
in 31 daysIt can take up to 2 weeks, then book.
Monday 21 December: Last day to send money
Thursday 24 December: Release if due out 25–28 Dec
What has Deerbolt told you about Christmas visits?
CommunityOne tap, no names. It helps the next family.
Still waiting?
Track your wait. We’ll tell you when most families at Deerbolt had heard back.
Start trackingHelp the next family
How long did the PIN / phone list take?
One tap, no names. It helps the next family.
Someone to talk to
OfficialPhones
OfficialVisits
OfficialMoney and parcels
OfficialRelease
OfficialAbout Deerbolt
OfficialWho to email at Deerbolt. Official inboxes. Not Email a Prisoner.
- ComplaintsHMPPSPublicEnquiries
@justice.gov.uk
Questions families ask about Deerbolt
Someone has just gone to Deerbolt. What happens first?
Reception often allows a short first-night call. After that, they add your number to their PIN phone list, and you go on their visitor list before you can book a visit.
Someone has just gone to prisonHow long does the PIN take at Deerbolt?
There is no firm figure for Deerbolt yet. Families at similar prisons in North East say about 2 days. 4 families at Deerbolt said 1–3 weeks.
The PIN wait at DeerboltHow long until the first call from Deerbolt?
Families at Deerbolt say about 6 days, from 5 reports. The latest was 8 days ago.
The first call from DeerboltHow long until the first visit at Deerbolt?
Families at Deerbolt say about 10 days, from 5 reports. The latest was 8 days ago.
The first visit at DeerboltWhen can I visit Deerbolt?
Visiting is on Tue and Thu and Sat–Sun, mornings and afternoons. They add you to their visitor list first, which can take up to 2 weeks. Then book on 01833 633 349. Bring photo ID that has not expired.
Visiting times at DeerboltHow much do calls from Deerbolt cost?
They pay 5.5p a minute to call a mobile and 2.48p to a landline on weekdays. Calls come out of their phone credit, not yours.
Call costs at DeerboltHow do I send money to someone in Deerbolt?
Online with GOV.UK’s Send money to someone in prison. It is free and the only way. You need their name, date of birth and prisoner number.
Money at DeerboltWhat time are people released from Deerbolt?
Families usually collect in the morning. No gate time reported here yet. Only the prison can confirm the date.
When do they get out?