HMP Chelmsford

HMP Chelmsford is a Category B local prison for men in Chelmsford.

Add a report
Christmas: visitor list by Mon 30 Nov

200 Springfield Road, Chelmsford, Essex, CM2 6LQ

01245 552 000

How long things take at Chelmsford

CommunityFrom families · updated 2 days ago

Typical wait from five or more families. Fewer than five and you see the count, not a guess. How we check · Add yours

Latest from families

Community21 reports · 1 this week

First call · Same day

2 days ago

Phone list / PIN · 2 days

1w ago

First visit · 10 days

1w ago

Notes that might name someone are read by a person before they show. Numbers, links and abuse are turned away. The waits stay up either way. How we check

Read all 21 family reports

18 in their own words · filter by phones, visits, money

Know another family at Chelmsford?

Send on WhatsApp

Christmas at Chelmsford

prisoncheck
  1. Monday 30 November: Get on their visitor list

    in 31 days

    It can take up to 2 weeks, then book.

  2. Monday 21 December: Last day to send money

  3. Thursday 24 December: Release if due out 25–28 Dec

All dates

What has Chelmsford told you about Christmas visits?

Community

One tap, no names. It helps the next family.

Still waiting?

Track your wait. We’ll tell you when most families at Chelmsford had heard back.

Start tracking

Help the next family

Community

How long until the first visit?

One tap, no names. It helps the next family.

Days
Weeks

Someone to talk to

Official
Free helpline0808 808 2003Prisoners’ Families Helpline. Monday to Friday 9am to 8pm, weekends 10am to 3pm.
Family services here

Phones

Official
Getting onThey add your number to their phone list. You cannot ring in.What calls cost5.5p a minute to a mobile, 2.48p to a landlineEmailEmail a Prisoner
eMates is not working as usualEstate-wide eMates update · 29 September 2026

Visits

Official
Before you bookThey add you to their visitor list first. That can take up to 2 weeks.
Book0808 168 8248Monday to Friday, 9am to 3pmVisiting timesMon–Thu and Sat–Sun, afternoonsVideo callsPrison Video
IDBring photo ID that has not expired

Money and parcels

Official
Send moneyOnline on GOV.UK. Free, and the only way
What you needTheir name, date of birth and prisoner number
ParcelsMost things are bought inside, not postedSpendingSet by their incentive level

Release

Official
Release dateOnly the prison can confirm it.
On the dayFamilies usually collect in the morning. No gate time reported here yet.
When do they get out?Getting out of Chelmsford

About Chelmsford

Official
How full624 men · 117.1% of the places it was built for (August 2026)
Email

Who to email at Chelmsford. Official inboxes. Not Email a Prisoner.

GOV.UK · Last checked: 21 September 2026

Questions families ask about Chelmsford

Someone has just gone to Chelmsford. What happens first?

Reception often allows a short first-night call. After that, they add your number to their PIN phone list, and you go on their visitor list before you can book a visit.

Someone has just gone to prison
How long does the PIN take at Chelmsford?

Families at Chelmsford say about 4 days, from 6 reports. The latest was 8 days ago.

The PIN wait at Chelmsford
How long until the first call from Chelmsford?

Families at Chelmsford say the same day, from 5 reports. The latest was 2 days ago.

The first call from Chelmsford
How long until the first visit at Chelmsford?

There is no firm figure for Chelmsford yet. Families at similar prisons in East of England say about 10 days. 4 families at Chelmsford said 1–3 weeks.

The first visit at Chelmsford
When can I visit Chelmsford?

Visiting is on Mon–Thu and Sat–Sun, afternoons. They add you to their visitor list first, which can take up to 2 weeks. Then book on 0808 168 8248. Bring photo ID that has not expired.

Visiting times at Chelmsford
How much do calls from Chelmsford cost?

They pay 5.5p a minute to call a mobile and 2.48p to a landline on weekdays. Calls come out of their phone credit, not yours.

Call costs at Chelmsford
How do I send money to someone in Chelmsford?

Online with GOV.UK’s Send money to someone in prison. It is free and the only way. You need their name, date of birth and prisoner number.

Money at Chelmsford
What time are people released from Chelmsford?

Families usually collect in the morning. No gate time reported here yet. Only the prison can confirm the date.

When do they get out?