HMP/YOI Isis
HMP/YOI Isis is a Category C young offender and training prison for men in Thamesmead.
Christmas: visitor list by Mon 30 NovWestern Way, Thamesmead, SE28 0NZ
0203 356 4000How long things take at Isis
CommunityFrom families · updated today
Typical wait from five or more families. Fewer than five and you see the count, not a guess. How we check · Add yours
Latest from families
Community62 reports · 12 this week
Reported working again
Reported phones down
Phone list / PIN · 3 days
Notes that might name someone are read by a person before they show. Numbers, links and abuse are turned away. The waits stay up either way. How we check
Read all 62 family reports33 in their own words · filter by phones, visits, money
Know another family at Isis?
Send on WhatsAppChristmas at Isis
prisoncheckMonday 30 November: Get on their visitor list
in 31 daysIt can take up to 2 weeks, then book.
Monday 21 December: Last day to send money
Thursday 24 December: Release if due out 25–28 Dec
What has Isis told you about Christmas visits?
CommunityOne tap, no names. It helps the next family.
One family has answered so far. Answers show here once a second family does.
Still waiting?
Track your wait. We’ll tell you when most families at Isis had heard back.
Start trackingSomeone to talk to
OfficialPhones
OfficialVisits
OfficialMoney and parcels
OfficialRelease
OfficialAbout Isis
OfficialWho to email at Isis. Official inboxes. Not Email a Prisoner.
- ComplaintsHMPPSPublicEnquiries
@justice.gov.uk
Questions families ask about Isis
Someone has just gone to Isis. What happens first?
Reception often allows a short first-night call. After that, they add your number to their PIN phone list, and you go on their visitor list before you can book a visit.
Someone has just gone to prisonHow long does the PIN take at Isis?
Families at Isis say about 3 days, from 9 reports. The latest was today.
The PIN wait at IsisHow long until the first call from Isis?
Families at Isis say about 4 days, from 8 reports. The latest was 8 days ago.
The first call from IsisHow long until the first visit at Isis?
Families at Isis say about 2 weeks, from 8 reports. The latest was yesterday.
The first visit at IsisWhen can I visit Isis?
Visiting is on Tue–Thu and Sat–Sun, afternoons. They add you to their visitor list first, which can take up to 2 weeks. Then book on GOV.UK. Bring photo ID that has not expired.
Visiting times at IsisHow much do calls from Isis cost?
They pay 5.5p a minute to call a mobile and 2.48p to a landline on weekdays. Calls come out of their phone credit, not yours.
Call costs at IsisHow do I send money to someone in Isis?
Online with GOV.UK’s Send money to someone in prison. It is free and the only way. You need their name, date of birth and prisoner number.
Money at IsisWhat time are people released from Isis?
Families usually collect in the morning. No gate time reported here yet. Only the prison can confirm the date.
When do they get out?