Already on their visitor list
OfficialYou cannot book until they add you. First visits take longer because of the visitor list.
Photo ID
OfficialBring acceptable photo ID. Expired ID is not accepted.
Dress
OfficialHoodies, ripped clothes, and flip-flops are often turned away. Staff decide on the day.
Can I wear this?Arrive early
OfficialAllow time to get through security. Local queues vary.
Book
OfficialBook on GOV.UK or the booking line once you are on their visitor list. Booking line 01603 326 252. Line open Mon–Fri · 8am–midday · 1:30pm–5pm.
Book on GOV.UKLockers
prisoncheckPhones and bags usually go in a locker. Bring change.
Not on the list yet?
Families report a first visit of 2 days. That is the wait for the list, not what to put in the bag.
First visit waitWhat the visit was like
Live family notes. Official facts stay on the list above.
“Saturdays and Sundays. 9:15am to 11:15am and 2:15pm to 4:15pm. Special visits Fridays 12pm to 4pm”
Visit rules · 1mo ago
GOV.UK · 2025-10-29 · Official source