How do I send money to Wealstun?
How to send money, canteen days, what it can be used for, and typical delays.
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Official
Sending money to someone in prison
- Use the official GOV.UK send-money service. It is free and the fastest route.
- You can no longer send money by bank transfer, cheque, postal order, or cash in the post.
- Money goes onto the prisoner’s account and can be used for canteen, phone credit and other approved spends.
- You need their name, date of birth and prisoner number.
Source: HMPPS / GOV.UK · Last checked: September 2026
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What this actually means
There is one official way to send money. Anything else is slower, riskier, or no longer accepted.
Phone credit, canteen and vapes come out of the same pot. If they are not calling, it is often money — not silence.
New arrivals can take a few days to appear on the send-money service. If the name is not found, wait and retry before assuming the number is wrong.
Send money the official wayQuestions families ask
- Use the official GOV.UK send-money service. You need their name, date of birth, and prisoner number. Bank transfer, cheque, and cash in the post are no longer accepted.
- Yes. Phone credit, canteen, and other approved spends come from the same account.