Family reports at Swansea

What families told us about Swansea, newest first.

Community31 reports · 6 in their own words · latest yesterday

31 reports

October 2026 · 21 reports

  • Phone list / PIN · 6 daysyesterday

  • Phone list / PIN · 2 days3 days ago

  • “I already use eMates and emails or replies are not arriving.”

    eMates account · 20 Oct

    Account: Not arriving
  • “The tablets or Wi-Fi are down.”

    Tablets, Wi-Fi or signal · 20 Oct

    Status: Down
  • Reported phones down20 Oct

  • First visit · 6 days20 Oct

  • First call · Same day20 Oct

  • Phone list / PIN · 2 days20 Oct

  • Reported phones down11 Oct

  • Reported working again10 Oct

  • Reported phones down9 Oct

  • First call · Same day7 Oct

  • Phone list / PIN · 2 days7 Oct

  • Reported working again6 Oct

  • Reported working again3 Oct

  • Reported phones down3 Oct

  • Reported phones down1 Oct

  • Reported phones down1 Oct

  • First visit · 10 days1 Oct

  • First call · Same day1 Oct

  • Phone list / PIN · 6 days1 Oct

September 2026 · 10 reports

  • First call · Same day22 Sept

  • “Tablets down”

    Communication issues · 22 Sept

  • “Parc vulnerable person wing tablets down”

    Something else · 22 Sept

  • Reported working again22 Sept

  • “A wing in cell phones are down”

    Reported phones down · 21 Sept

  • First visit · 10 days21 Sept

  • First call · Same day21 Sept

  • Phone list / PIN · 10 days21 Sept

  • First visit · 2 days19 Sept

  • “2 days pin wait then I could call him pretty straightforward tbh”

    Phone list / PIN · 2 days · 16 Sept

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Family reports are what people tell us. Not official. Only the prison can confirm a date or a rule. Everything about Swansea