HMP Swansea
HMP Swansea is a Category B local prison for men in Swansea.
Christmas: visitor list by Mon 30 Nov200 Oystermouth Road, Swansea, SA1 3SR
01792 485 300How long things take at Swansea
CommunityFrom families · updated yesterday
Typical wait from five or more families. Fewer than five and you see the count, not a guess. How we check · Add yours
Latest from families
Community31 reports · 2 this week
Phone list / PIN · 6 days
Phone list / PIN · 2 days
“I already use eMates and emails or replies are not arriving.”
Notes that might name someone are read by a person before they show. Numbers, links and abuse are turned away. The waits stay up either way. How we check
Read all 31 family reports21 in their own words · filter by phones, visits, money
Know another family at Swansea?
Send on WhatsAppChristmas at Swansea
prisoncheckMonday 30 November: Get on their visitor list
in 31 daysIt can take up to 2 weeks, then book.
Monday 21 December: Last day to send money
Thursday 24 December: Release if due out 25–28 Dec
What has Swansea told you about Christmas visits?
CommunityOne tap, no names. It helps the next family.
Still waiting?
Track your wait. We’ll tell you when most families at Swansea had heard back.
Start trackingHelp the next family
How long until the first visit?
One tap, no names. It helps the next family.
Someone to talk to
OfficialPhones
OfficialVisits
OfficialMoney for the visit
Community£150 a visit
To spend in the visits hall: food, drinks and anything to take back.
One family, October 2026. Not official: check with the prison before you go.
Money and parcels
OfficialRelease
OfficialAbout Swansea
OfficialWho to email at Swansea. Official inboxes. Not Email a Prisoner.
- ComplaintsHMPPSPublicEnquiries
@justice.gov.uk
Questions families ask about Swansea
Someone has just gone to Swansea. What happens first?
Reception often allows a short first-night call. After that, they add your number to their PIN phone list, and you go on their visitor list before you can book a visit.
Someone has just gone to prisonHow long does the PIN take at Swansea?
Families at Swansea say about 2 days, from 7 reports. The latest was yesterday.
The PIN wait at SwanseaHow long until the first call from Swansea?
Families at Swansea say the same day, from 5 reports. The latest was 9 days ago.
The first call from SwanseaHow long until the first visit at Swansea?
There is no firm figure for Swansea yet. Families at similar prisons in Wales say about 10 days. 4 families at Swansea said 2–10 days.
The first visit at SwanseaWhen can I visit Swansea?
Visiting is on Mon–Thu and Sat–Sun, afternoons. They add you to their visitor list first, which can take up to 2 weeks. Then book on 01792 485 322. Bring photo ID that has not expired.
Visiting times at SwanseaHow much do calls from Swansea cost?
They pay 5.5p a minute to call a mobile and 2.48p to a landline on weekdays. Calls come out of their phone credit, not yours.
Call costs at SwanseaHow do I send money to someone in Swansea?
Online with GOV.UK’s Send money to someone in prison. It is free and the only way. You need their name, date of birth and prisoner number.
Money at SwanseaWhat time are people released from Swansea?
Families usually collect in the morning. No gate time reported here yet. Only the prison can confirm the date.
When do they get out?