HMP Preston

HMP Preston is a Category B local prison for men in Preston. Also known as Ribbleton.

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Christmas: visitor list by Mon 30 Nov

2 Ribbleton Lane, Preston, Lancashire, PR1 5AB

01772 444 550

Latest from families

Community20 reports · 9 this week

Phone issues · 2 recent reportsPIN · taking longer

Christmas · not told anything yet

today
“Video call i connected the monitor connected but not the prisoner even though I spoke to him an hour before an he confirmed we had it”
Something else · today

Reported phones down

yesterday

Notes that might name someone are read by a person before they show. Numbers, links and abuse are turned away. The waits stay up either way. How we check

Read all 20 family reports

17 in their own words · filter by phones, visits, money

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Christmas at Preston

prisoncheck
  1. Monday 30 November: Get on their visitor list

    in 31 days

    It can take up to 2 weeks, then book.

  2. Monday 21 December: Last day to send money

  3. Thursday 24 December: Release if due out 25–28 Dec

All dates

What has Preston told you about Christmas visits?

Community

One tap, no names. It helps the next family.

One family has answered so far. Answers show here once a second family does.

Still waiting?

Track your wait. We’ll tell you when most families at Preston had heard back.

Start tracking

Help the next family

Question 1 of 2

Community

How long until the first call?

One tap, no names. It helps the next family.

Days
Weeks

Someone to talk to

Official
Free helpline0808 808 2003Prisoners’ Families Helpline. Monday to Friday 9am to 8pm, weekends 10am to 3pm.

Phones

Official
Getting onThey add your number to their phone list. You cannot ring in.What calls cost5.5p a minute to a mobile, 2.48p to a landlineEmailEmail a Prisoner
eMates is not working as usualEstate-wide eMates update · 29 September 2026

Visits

Official
Before you bookThey add you to their visitor list first. That can take up to 2 weeks.
Book0330 058 8224Monday to Friday, 9am to 3pmVisiting timesMon and Wed–Sun, afternoonsVideo callsPrison Video
IDBring photo ID that has not expired

Money and parcels

Official
Send moneyOnline on GOV.UK. Free, and the only way
What you needTheir name, date of birth and prisoner number
ParcelsMost things are bought inside, not postedSpendingSet by their incentive level

Release

Official
Release dateOnly the prison can confirm it.
On the dayFamilies usually collect in the morning. No gate time reported here yet.
When do they get out?Getting out of Preston

About Preston

Official
How full678 men · 158.8% of the places it was built for (August 2026)
Email

Who to email at Preston. Official inboxes. Not Email a Prisoner.

GOV.UK · Last checked: 21 September 2026

Questions families ask about Preston

Someone has just gone to Preston. What happens first?

Reception often allows a short first-night call. After that, they add your number to their PIN phone list, and you go on their visitor list before you can book a visit.

Someone has just gone to prison
How long does the PIN take at Preston?

Families at Preston say about 5 days, from 7 reports. The latest was yesterday.

The PIN wait at Preston
How long until the first call from Preston?

There is no firm figure for Preston yet. Families at similar prisons in North West say about 2 days. 4 families at Preston said same day to 6 days.

The first call from Preston
How long until the first visit at Preston?

There is no firm figure for Preston yet. Families at similar prisons in North West say about 10 days. 3 families at Preston said 6 days.

The first visit at Preston
When can I visit Preston?

Visiting is on Mon and Wed–Sun, afternoons. They add you to their visitor list first, which can take up to 2 weeks. Then book on 0330 058 8224. Bring photo ID that has not expired.

Visiting times at Preston
How much do calls from Preston cost?

They pay 5.5p a minute to call a mobile and 2.48p to a landline on weekdays. Calls come out of their phone credit, not yours.

Call costs at Preston
How do I send money to someone in Preston?

Online with GOV.UK’s Send money to someone in prison. It is free and the only way. You need their name, date of birth and prisoner number.

Money at Preston
What time are people released from Preston?

Families usually collect in the morning. No gate time reported here yet. Only the prison can confirm the date.

When do they get out?