Are the phones down at HMYOI Polmont?

No family has reported an outage at HMYOI Polmont in the last 6 hours. That is a community report, not HMPPS.

How much do prison calls cost at Polmont?

They pay from PIN credit. Official weekday rates are national. Open call costs for HMYOI Polmont.

Why was my number rejected?

The phone list can refuse a number. That is not phones down. Mobile, landline, and numbers that forward are treated differently. Since 11 August 2026, forwards can be refused.

Why else might your phone not be working?

The prison network can be on and they still cannot get through. If the number forwards or diverts — cheap call apps, virtual landlines — the prison can refuse it. A landline that just rings your phone is different.

Phones down at HMYOI Polmont?

From family reports. We show the phones as working unless someone says otherwise. Not HMPPS.

Community

No family report of an outage in the last 6 hours

See the network

prisoncheck

Phones are on but they still cannot get through?

If it is not an outage, it is often the number. A forward or divert can be refused. A landline that just rings your phone is different.

Get alerts for HMYOI Polmont

An email straight away when families report the phones down here. Stop any time.

What families reported

Community

Status: Phones are down
Phones down? · 1mo ago
Status: Working again
Phones down? · 1mo ago
Status: Phones are down
Phones down? · 1mo ago
Status: Working again
Phones down? · 1mo ago
Status: Phones are down
Phones down? · 1mo ago
Status: Working again
Phones down? · 1mo ago
Status: Phones are down
Phones down? · 1mo ago

All phone reports for this prison

Questions families ask

No family has reported an outage at HMYOI Polmont in the last 6 hours. That is a community report, not HMPPS.
They pay from PIN credit. Official weekday rates are national. Open call costs for HMYOI Polmont.
How much do prison calls cost?
The phone list can refuse a number. That is not phones down. Mobile, landline, and numbers that forward are treated differently. Since 11 August 2026, forwards can be refused.
Why was my number rejected?
The prison network can be on and they still cannot get through. If the number forwards or diverts — cheap call apps, virtual landlines — the prison can refuse it. A landline that just rings your phone is different.
Prison landline not working?

How long the PIN takes How long the first call takes How much do prison calls cost?