prisoncheck
Phone · 2 min

If the call is forwarded

Cheap call apps often forward the call. Prisons can refuse those numbers. A landline that just rings your phone is different.

Official update

Since 11 August 2026, 0800 numbers as social contacts — and numbers used for call diversion / re-routing — must be restricted.

GOV.UK · Interception policy framework · §7.9

Two kinds of number

Usually refused

App or virtual landline

The call is forwarded to your mobile. Prisons can block the number.

Usually works

It just rings your phone

No app. No redirect. The number lives on the phone you have.

Partnerringyard

£20 a month · landline eSIM

No app. No redirect. Unlimited.

Get a landline

Not automatic everywhere. Some prisons refuse the number now. Some have not yet.

If a number was refused at your prison, add it so the next family is not guessing.

Tell us what happened

What next

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