HMP Highpoint
HMP Highpoint is a Category C training prison for men in Stradishall.
Christmas: visitor list by Mon 30 NovStradishall, Newmarket, Suffolk, CB8 9YG
01440 743 100How long things take at Highpoint
CommunityFrom families
Typical wait from five or more families. Fewer than five and you see the count, not a guess. How we check · Add yours
Nearest prison with reports: HMP Chelmsford · 21 reports · 29 miles
Latest from families
Community
Notes that might name someone are read by a person before they show. Numbers, links and abuse are turned away. The waits stay up either way. How we check
Know another family at Highpoint?
Send on WhatsAppChristmas at Highpoint
prisoncheckMonday 30 November: Get on their visitor list
in 31 daysIt can take up to 2 weeks, then book.
Monday 21 December: Last day to send money
Thursday 24 December: Release if due out 25–28 Dec
What has Highpoint told you about Christmas visits?
CommunityOne tap, no names. It helps the next family.
Still waiting?
Track your wait. We’ll tell you when most families at Highpoint had heard back.
Start trackingHelp the next family
Question 1 of 3
How long did the PIN take at Highpoint?
One tap, no names. It helps the next family.
Someone to talk to
OfficialPhones
OfficialVisits
OfficialMoney for the visit
Community£60 a visit
To spend in the visits hall: food, drinks and anything to take back.
One family, October 2026. Not official: check with the prison before you go.
Money and parcels
OfficialRelease
OfficialAbout Highpoint
OfficialWho to email at Highpoint. Official inboxes. Not Email a Prisoner.
- ComplaintsHMPPSPublicEnquiries
@justice.gov.uk
Questions families ask about Highpoint
Someone has just gone to Highpoint. What happens first?
Reception often allows a short first-night call. After that, they add your number to their PIN phone list, and you go on their visitor list before you can book a visit.
Someone has just gone to prisonHow long does the PIN take at Highpoint?
There is no firm figure for Highpoint yet. Families at similar prisons in East of England say about 3 days.
The PIN wait at HighpointHow long until the first call from Highpoint?
There is no firm figure for Highpoint yet. Families at similar prisons in East of England say about 2 days.
The first call from HighpointHow long until the first visit at Highpoint?
There is no firm figure for Highpoint yet. Families at similar prisons in East of England say about 10 days.
The first visit at HighpointWhen can I visit Highpoint?
Visiting is on Mon and Fri–Sun, times vary by day. They add you to their visitor list first, which can take up to 2 weeks. Then book on 0808 168 8200. Bring photo ID that has not expired.
Visiting times at HighpointHow much do calls from Highpoint cost?
They pay 5.5p a minute to call a mobile and 2.48p to a landline on weekdays. Calls come out of their phone credit, not yours.
Call costs at HighpointHow do I send money to someone in Highpoint?
Online with GOV.UK’s Send money to someone in prison. It is free and the only way. You need their name, date of birth and prisoner number.
Money at HighpointWhat time are people released from Highpoint?
Families usually collect in the morning. No gate time reported here yet. Only the prison can confirm the date.
When do they get out?