When can I visit Guys Marsh?
Booking, ID, first-visit waits, what to take, video calls, local rules, and how visiting actually works.
A few more and this prison gets its own figure.
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Send on WhatsAppWhat the prison says
Official facts for this prison
| Day | PM |
|---|---|
| Fri | 2–3:45 |
| Sat | 2–3:45 |
| Sun | 2–3:45 |
Source: GOV.UK · Last checked: 2026-06-03
Visit booking 01747 856 586
Source: GOV.UK · Last checked: 2026-06-03
Booking line is open:
Source: GOV.UK · Last checked: 2026-06-03
Family services: PACT
Source: GOV.UK · Last checked: 2026-06-03
Uses Prison Video
Source: GOV.UK · Guys Marsh Prison · Secure video calls · Last checked: September 2026
IMB: 27 applications about letters, visits and phones (2024–25)
Source: IMB annual report, HMP Guys Marsh, 2024–25 · Last checked: April 2026
Visiting someone in prison
- You must be on the prisoner’s visitor list before you can book.
- Getting on the visitor list can take up to 2 weeks. At least one visitor must be 18 or over.
- Bring acceptable photo ID. Expired ID is not accepted.
- If you get certain benefits you may be able to claim help with travel, overnight stay and meals.
- Each prison sets its own visiting times and local rules.
- You can email using Email a Prisoner (Unilink). Staff print the email and give it to them.
- Secure video calls use Prison Video or Purple Visits. Which app depends on the prison — check that prison’s GOV.UK page.
What families reported
At a glance
- Arrive: 30 minutes · 1 family · last 17 Oct
- ID: Photo ID · 1 family · last 17 Oct
“Video call accepted after about 2 days.”
Video call · 2 days · 3 days ago
“They have upped the money you can take now it's now £40 and can be notes or coins”
Arrive: 30 minutesID: Photo IDVisit rules · 1w ago
“First visit took around 17 days.”
First visit · 2–3 weeks · 1w ago
“First visit took around 10 days.”
First visit · 10 days · 3w ago
What to do next
What this actually means
Nobody can book a visit until the prisoner has added you to their visitor list. That list is a security process, not a reception desk favour.
First visits are often slower than later ones. Once you are approved, booking is usually the constraint — not the relationship.
Dress codes and ID rules are local and strictly applied. Read the prison’s own page the night before. Do not improvise.
Video calls are a visit, not a PIN phone. The Official page names Prison Video or Purple Visits. We only show an app when that prison’s GOV.UK page names it.
How visits actually workQuestions families ask
- One family has reported this at HMP Guys Marsh (2 weeks). Not enough reports yet for a typical wait. 2 family reports. Last report 17 October 2026. Reports agree. Official: Fri–Sun · PM. You must be on their visitor list before you can book. IMB: 27 applications about letters, visits and phones, 2024–25. What people inside asked the board.
- First visits are often slower than later ones. The range above is what families typed in — not the booking diary.
- Photo ID, the Official dress list, and time to get through security. Open the first visit checklist for HMP Guys Marsh. Lockers usually need change. The visitor-list wait is a separate clock.
- Check Can I wear this? for hoodies, jeans, and trainers against the Official list where we have one. Staff can still refuse on the day.
- Fri–Sun · PM. Open visiting times for the booking line and visitor centre.
- Use Email a Prisoner (Unilink). Staff print it and give it to them. How long that then takes is what families report.