Phones down at HMP Guys Marsh?
From family reports. We show the phones as working unless someone says otherwise. Not HMPPS.
Phones are on but they still cannot get through?
If it is not an outage, it is often the number. A forward or divert can be refused. A landline that just rings your phone is different.
100%approved
Not like other prison numbers.
£20 a month. Stop any time.
The prison still checks each new number.
Others: ringyard's check of 11 prison number services, Aug to Oct 2026.
Get alerts for HMP Guys Marsh
An email straight away when families report the phones down here. Stop any time.
What families reported
- Status: Working again
Phones down? · 5 days ago
- Status: Phones are down
Phones down? · 5 days ago
Questions families ask
- No family has reported an outage at HMP Guys Marsh in the last 6 hours. That is a community report, not HMPPS.
They pay from PIN credit. Official weekday rates are national. Open call costs for HMP Guys Marsh.
The phone list can refuse a number. That is not phones down. Mobile, landline, and numbers that forward are treated differently. Since 11 August 2026, forwards can be refused.
The prison network can be on and they still cannot get through. If the number forwards or diverts — cheap call apps, virtual landlines — the prison can refuse it. A landline that just rings your phone is different.