HMP Coldingley
HMP Coldingley is a Category C training prison for men in Bisley.
Christmas: visitor list by Mon 30 NovShaftesbury Road, Bisley, Woking, Surrey, GU24 9EX
01483 344 300How long things take at Coldingley
CommunityFrom families · updated 2 weeks ago
Typical wait from five or more families. Fewer than five and you see the count, not a guess. How we check · Add yours
Latest from families
Community6 reports
Reported phones down
First visit · 10 days
Phone list / PIN · 6 days
Notes that might name someone are read by a person before they show. Numbers, links and abuse are turned away. The waits stay up either way. How we check
Read all 6 family reports5 in their own words · filter by phones, visits, money
Know another family at Coldingley?
Send on WhatsAppChristmas at Coldingley
prisoncheckMonday 30 November: Get on their visitor list
in 31 daysIt can take up to 2 weeks, then book.
Monday 21 December: Last day to send money
Thursday 24 December: Release if due out 25–28 Dec
What has Coldingley told you about Christmas visits?
CommunityOne tap, no names. It helps the next family.
Still waiting?
Track your wait. We’ll tell you when most families at Coldingley had heard back.
Start trackingHelp the next family
Question 1 of 3
How long did the PIN / phone list take?
One tap, no names. It helps the next family.
Someone to talk to
OfficialPhones
OfficialVisits
OfficialMoney for the visit
CommunityCard only, no cash
To spend in the visits hall: food, drinks and anything to take back.
- Take a bank card: the hall does not take cash.
- One family says £30. Another says there was no limit on card for food and drinks, as visits are mostly two hours.
2 families, October 2026. Not official: check with the prison before you go.
Money and parcels
OfficialRelease
OfficialAbout Coldingley
OfficialWho to email at Coldingley. Official inboxes. Not Email a Prisoner.
- ComplaintsHMPPSPublicEnquiries
@justice.gov.uk
Questions families ask about Coldingley
Someone has just gone to Coldingley. What happens first?
Reception often allows a short first-night call. After that, they add your number to their PIN phone list, and you go on their visitor list before you can book a visit.
Someone has just gone to prisonHow long does the PIN take at Coldingley?
There is no firm figure for Coldingley yet. Families at similar prisons in South East say about 6 days. 3 families at Coldingley said 6–10 days.
The PIN wait at ColdingleyHow long until the first call from Coldingley?
There is no firm figure for Coldingley yet. Families at similar prisons in South East say about 2 days. 1 family at Coldingley said 2 days.
The first call from ColdingleyHow long until the first visit at Coldingley?
There is no firm figure for Coldingley yet. Families at similar prisons in South East say about 10 days. 1 family at Coldingley said 10 days.
The first visit at ColdingleyWhen can I visit Coldingley?
Visiting is on Mon and Wed–Sun, times vary by day. They add you to their visitor list first, which can take up to 2 weeks. Then book on 0330 016 8787. Bring photo ID that has not expired.
Visiting times at ColdingleyHow much do calls from Coldingley cost?
They pay 5.5p a minute to call a mobile and 2.48p to a landline on weekdays. Calls come out of their phone credit, not yours.
Call costs at ColdingleyHow do I send money to someone in Coldingley?
Online with GOV.UK’s Send money to someone in prison. It is free and the only way. You need their name, date of birth and prisoner number.
Money at ColdingleyWhat time are people released from Coldingley?
Families usually collect in the morning. No gate time reported here yet. Only the prison can confirm the date.
When do they get out?