HMP Bristol

HMP Bristol is a Category B local prison for men in Bristol. Also known as Horfield.

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Christmas: visitor list by Mon 30 Nov

19 Cambridge Road, Bristol, BS7 8PS

0117 372 3100

How long things take at Bristol

CommunityFrom families · updated last week

Typical wait from five or more families. Fewer than five and you see the count, not a guess. How we check · Add yours

Latest from families

Community16 reports

Reported working again

1w ago

First visit · Same day

1w ago

First visit · 2–3 weeks

1w ago

Notes that might name someone are read by a person before they show. Numbers, links and abuse are turned away. The waits stay up either way. How we check

Read all 16 family reports

15 in their own words · filter by phones, visits, money

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Christmas at Bristol

prisoncheck
  1. Monday 30 November: Get on their visitor list

    in 31 days

    It can take up to 2 weeks, then book.

  2. Monday 21 December: Last day to send money

  3. Thursday 24 December: Release if due out 25–28 Dec

All dates

What has Bristol told you about Christmas visits?

Community

One tap, no names. It helps the next family.

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Track your wait. We’ll tell you when most families at Bristol had heard back.

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Help the next family

Community

First visit: 17 days

Still correct?

Someone to talk to

Official
Free helpline0808 808 2003Prisoners’ Families Helpline. Monday to Friday 9am to 8pm, weekends 10am to 3pm.
Family services here

Phones

Official
Getting onThey add your number to their phone list. You cannot ring in.What calls cost5.5p a minute to a mobile, 2.48p to a landlineEmailEmail a Prisoner
eMates is not working as usualEstate-wide eMates update · 29 September 2026

Visits

Official
Before you bookThey add you to their visitor list first. That can take up to 2 weeks.
Book0300 060 6510, 0300 060 6510Visiting timesTue–Wed and Fri–Sun, afternoonsVideo callsPrison Video
IDBring photo ID that has not expired

Money and parcels

Official
Send moneyOnline on GOV.UK. Free, and the only way
What you needTheir name, date of birth and prisoner number
ParcelsMost things are bought inside, not postedSpendingSet by their incentive level

Release

Official
Release dateOnly the prison can confirm it.
On the dayFamilies usually collect in the morning. No gate time reported here yet.
When do they get out?Getting out of Bristol

About Bristol

Official
How full552 men · 129% of the places it was built for (August 2026)
Email

Who to email at Bristol. Official inboxes. Not Email a Prisoner.

GOV.UK · Last checked: 21 September 2026

Questions families ask about Bristol

Someone has just gone to Bristol. What happens first?

Reception often allows a short first-night call. After that, they add your number to their PIN phone list, and you go on their visitor list before you can book a visit.

Someone has just gone to prison
How long does the PIN take at Bristol?

Families at Bristol say about 6 days, from 5 reports. The latest was 9 days ago.

The PIN wait at Bristol
How long until the first call from Bristol?

Families at Bristol say about 2 days, from 5 reports. The latest was 9 days ago.

The first call from Bristol
How long until the first visit at Bristol?

Families at Bristol say about 17 days, from 5 reports. The latest was 7 days ago.

The first visit at Bristol
When can I visit Bristol?

Visiting is on Tue–Wed and Fri–Sun, afternoons. They add you to their visitor list first, which can take up to 2 weeks. Then book on 0300 060 6510. Bring photo ID that has not expired.

Visiting times at Bristol
How much do calls from Bristol cost?

They pay 5.5p a minute to call a mobile and 2.48p to a landline on weekdays. Calls come out of their phone credit, not yours.

Call costs at Bristol
How do I send money to someone in Bristol?

Online with GOV.UK’s Send money to someone in prison. It is free and the only way. You need their name, date of birth and prisoner number.

Money at Bristol
What time are people released from Bristol?

Families usually collect in the morning. No gate time reported here yet. Only the prison can confirm the date.

When do they get out?