prisoncheck

Family reports at Berwyn

What families told us about Berwyn, newest first.

Community93 reports · 23 in their own words · latest today

93 reports

October 2026 · 32 reports

  • “Phones off after 11pm for maintenance, all month”

    Reported phones down · today

  • Reported phones downyesterday

  • Reported phones downyesterday

  • Reported working again6 days ago

  • Reported phones down21 Oct

  • First visit · 10 days21 Oct

  • First call · 6 days21 Oct

  • Phone list / PIN · 6 days21 Oct

  • “Phones off after 11pm for maintenance, all month”

    Reported phones down · 21 Oct

  • Phone list / PIN · Same day20 Oct

  • “Phones off after 11pm for maintenance, all month”

    Reported phones down · 20 Oct

  • “The tablets or Wi-Fi are down.”

    Tablets, Wi-Fi or signal · 20 Oct

    Status: Down

  • Phone list / PIN · Same day18 Oct

  • “I already use eMates and emails or replies are not arriving.”

    eMates account · 18 Oct

    Account: Not arriving

  • First visit · 10 days18 Oct

  • Phone list / PIN · 10 days17 Oct

  • “Phones off after 11pm for maintenance, all month”

    Reported phones down · 17 Oct

  • Phone list / PIN · 2 days17 Oct

  • “Phones off after 11pm for maintenance, all month”

    Reported phones down · 17 Oct

  • First call · Same day16 Oct

  • “Phones off after 11pm for maintenance, all month”

    Reported phones down · 16 Oct

  • Reported phones down14 Oct

  • “Phones off after 11pm for maintenance, all month”

    Reported phones down · 14 Oct

  • “Phones haven't been off at 11 at all for me”

    Reported working again · 12 Oct

  • “Phones off after 11pm for maintenance, all month”

    Reported phones down · 12 Oct

  • Reported working again7 Oct

  • “Phones off after 11pm for maintenance, all month”

    Reported phones down · 6 Oct

  • Reported working again5 Oct

  • Reported phones down5 Oct

  • Reported working again5 Oct

  • Reported phones down4 Oct

  • “Phones off after 11pm for maintenance, all month”

    Reported phones down · 4 Oct

September 2026 · 61 reports

  • Reported phones down30 Sept

  • “I already use eMates and I cannot send an email.”

    eMates account · 29 Sept

  • Reported working again26 Sept

  • Reported phones down26 Sept

  • Reported working again25 Sept

  • Reported phones down25 Sept

  • “How long does it take to receive your prop from Altcourse to Berwyn”

    Something else · 23 Sept

  • First visit · 2 days22 Sept

  • First call · 2 days22 Sept

  • Phone list / PIN · 2 days22 Sept

  • “Banged up all day because they're short staffed. Families say it's every weekend.”

    Lockdown · 20 Sept

  • “Phones are fine now”

    Reported phones down · 19 Sept

  • “It only usually happens on a Tuesday but recently it's been all the time and they keep dropping throughout the day too.”

    Reported phones down · 18 Sept

  • Reported phones down18 Sept

  • “Phones off after 11pm for maintenance, all month”

    Reported phones down · 18 Sept

  • “I was on a visit today and the woman who works with Barnardo's told me that they're stopping you being allowed to bring jars of food in for babies and changing it to pouches. She didn't say when it's coming into effect but said it will be changing soon. They also let me take up a sippy cup full of water without checking it.”

    Visit rules · 17 Sept

  • “Phones off after 11pm for maintenance, all month”

    Reported phones down · 11 Sept

  • “Phone's are off around after 11pm due to maintenance. Apparently will be like this all month”

    Reported phones down · 11 Sept

  • Phone list / PIN · 1 week10 Sept

  • “Emates messages seem to go down regularly waiting on replies on both sides between 1 -10days of sending..”

    Phone list / PIN · 1 week · 10 Sept

  • Phone list / PIN · 2 days9 Sept

  • First visit · 3–4 weeks9 Sept

  • First call · 2 days9 Sept

  • Phone list / PIN · 10 days9 Sept

  • First visit · 2–3 weeks9 Sept

  • First call · 10 days9 Sept

  • First call · 6 days9 Sept

  • First visit · 10 days9 Sept

  • Phone list / PIN · 2 days9 Sept

  • First call · Same day9 Sept

  • First visit · 2–3 weeks9 Sept

  • Phone list / PIN · Same day9 Sept

  • First call · 6 days9 Sept

  • First call · 10 days9 Sept

  • Phone list / PIN · 6 days9 Sept

  • First call · 10 days9 Sept

  • First call · 3–4 weeks9 Sept

  • Phone list / PIN · 2 days9 Sept

  • First visit · 3–4 weeks9 Sept

  • First call · Same day9 Sept

  • First call · 2 days9 Sept

  • Phone list / PIN · Same day9 Sept

  • First visit · 10 days9 Sept

  • First call · Same day9 Sept

  • First call · 6 days8 Sept

  • First call · 2–3 weeks8 Sept

  • First call · 5 weeks8 Sept

  • First call · 2 days8 Sept

  • First call · 6 days8 Sept

  • First visit · Same day8 Sept

  • First visit · 2 days8 Sept

  • Phone list / PIN · 2 days8 Sept

  • Phone list / PIN · 6 days8 Sept

  • First call · 6 days8 Sept

  • First call · 6 days8 Sept

  • First call · Same day8 Sept

  • First call · 1 day6 Sept

  • Phone list / PIN · 1 day6 Sept

  • First call · 2 days6 Sept

  • Phone list / PIN · 3 weeks6 Sept

  • Phone list / PIN · 2 weeks6 Sept

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Family reports are what people tell us. Not official. Only the prison can confirm a date or a rule. Everything about Berwyn