How long does the PIN take at The Verne?

Community
3 days

Typical at similar prisons in South West · 192 families

At The Verne, 3 families said 10 days, Same day and 2 weeks.

2 more reports and The Verne gets its own figure.

3 of 5

3 reports · 3w ago · vary

How long was it for you?

Days
Weeks
Still waiting?Track your wait. We’ll email you when most families at The Verne had heard back.
Community

Nearest prison with reports

Families at HMP/YOI Portland have also reported PIN waits.

Portland · 1 miles · 6 reports

PIN at Portland

What to do while you wait

  1. Be ready for an unknown number

    The first call is often short and late.

  2. Send money the official way

    Do it once their name appears. Credit pays for the call.

  3. Choose which number goes on the list

    A landline is 2.48p a minute. A mobile is 5.5p. Changing the list later means another wait.

prisoncheck

How much do prison calls cost?

They pay from PIN credit. Official weekday rates. A landline is cheaper than a mobile.

What a week costs

What families reported

Community
  • “Phone list took about 10 days.”

    Phone list / PIN · 10 days · 3w ago

  • “PIN came through the same day.”

    Phone list / PIN · Same day · 1mo ago

  • “2 weeks to get the on the pin”

    Phone list / PIN · 2 weeks · 1mo ago

Add a report

Tap the ones you know, then send. No names.

  • PIN / phone list

    How long did it take?

    Days
    Weeks
  • First call

    How long did it take?

    Days
    Weeks
  • First visit

    How long did it take?

    Days
    Weeks
  • Something not working?

    Tap what’s true today. It shows on the network page for every family.

    Phones
    eMates
    Tablets and Wi-Fi

Keep it useful for the next family. No names, numbers, abuse, or links. No account.

Be the first to know at HMP The Verne

Nobody has reported the first visit at HMP The Verne yet. We’ll email you when families do, and straight away if the phones go down.

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Questions families ask

  • 3 families have reported a PIN wait at HMP The Verne. Not enough reports yet for a typical wait; 2 more reports makes one. 3 family reports. Last report 6 October 2026. Reports vary. These are community reports, not an HMPPS service level.
  • No. Official process sits in a separate card. The range is what families typed in — How long did the PIN / phone list take?.
  • They submit the number. Security checks it. Until it clears, they cannot call that number from their PIN phone — even if they already called once from reception.
  • Pick a wait on the same page and submit. It shows on the prison profile immediately. You can also get a weekly email for this prison.

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