How long does the PIN take at Feltham?
Typical at similar prisons in London · 45 families
At Feltham, 3 families said 6 days, 2 days and Same day.
2 more reports and Feltham gets its own figure.
3 of 5
How long was it for you?
Nearest prison with reports
Families at HMP Bronzefield have also reported PIN waits.
Ashford · 2 miles · 1 report
PIN at BronzefieldWhat to do while you wait
Be ready for an unknown number
The first call is often short and late.
Send money the official way
Do it once their name appears. Credit pays for the call.
Choose which number goes on the list
A landline is 2.48p a minute. A mobile is 5.5p. Changing the list later means another wait.
How much do prison calls cost?
They pay from PIN credit. Official weekday rates. A landline is cheaper than a mobile.
What a week costsWhat families reported
“Phone list took about 6 days.”
Phone list / PIN · 6 days · 1w ago
“PIN came through after about 2 days.”
Phone list / PIN · 2 days · 1w ago
“PIN came through the same day.”
Phone list / PIN · Same day · 2w ago
Get alerts for HMP/YOI Feltham
Only a few families have reported the PIN wait, the first call and the first visit at HMP/YOI Feltham so far. We’ll email you as more come in, and straight away if the phones go down.
Questions families ask
- 3 families have reported a PIN wait at HMP/YOI Feltham. Not enough reports yet for a typical wait; 2 more reports makes one. 3 family reports. Last report 21 October 2026. Reports vary. These are community reports, not an HMPPS service level.
- No. Official process sits in a separate card. The range is what families typed in — How long did the PIN / phone list take?.
- They submit the number. Security checks it. Until it clears, they cannot call that number from their PIN phone — even if they already called once from reception.
- Pick a wait on the same page and submit. It shows on the prison profile immediately. You can also get a weekly email for this prison.