How long does the PIN take at Coldingley?
Typical at similar prisons in South East · 228 families
At Coldingley, 3 families said 6 days, 10 days and 10 days.
2 more reports and Coldingley gets its own figure.
3 of 5
How long was it for you?
Nearest prison with reports
Families at HMP Bronzefield have also reported PIN waits.
Ashford · 10 miles · 1 report
PIN at BronzefieldWhat to do while you wait
Be ready for an unknown number
The first call is often short and late.
Send money the official way
Do it once their name appears. Credit pays for the call.
Choose which number goes on the list
A landline is 2.48p a minute. A mobile is 5.5p. Changing the list later means another wait.
How much do prison calls cost?
They pay from PIN credit. Official weekday rates. A landline is cheaper than a mobile.
What a week costsWhat families reported
“Phone list took about 6 days.”
Phone list / PIN · 6 days · 2w ago
“Phone list took about 10 days.”
Transferred inMobilePhone list / PIN · 10 days · 1mo ago
“Phone list took about 10 days.”
Phone list / PIN · 10 days · 1mo ago
Get alerts for HMP Coldingley
Only a few families have reported the PIN wait, the first call and the first visit at HMP Coldingley so far. We’ll email you as more come in, and straight away if the phones go down.
Questions families ask
- 3 families have reported a PIN wait at HMP Coldingley. Not enough reports yet for a typical wait; 2 more reports makes one. 3 family reports. Last report 11 October 2026. Reports agree. These are community reports, not an HMPPS service level.
- No. Official process sits in a separate card. The range is what families typed in — How long did the PIN / phone list take?.
- They submit the number. Security checks it. Until it clears, they cannot call that number from their PIN phone — even if they already called once from reception.
- Pick a wait on the same page and submit. It shows on the prison profile immediately. You can also get a weekly email for this prison.