Family reports at Rochester

What families told us about Rochester, newest first.

Community21 reports · 7 in their own words · latest 21 Oct

21 reports

October 2026 · 12 reports

  • First visit · 10 days21 Oct

  • First call · Same day21 Oct

  • Phone list / PIN · 10 days21 Oct

  • Phone list / PIN · 10 days20 Oct

  • First visit · 2 days20 Oct

  • First call · Same day20 Oct

  • First call · 6 days20 Oct

  • First visit · 2 days18 Oct

  • First call · Same day18 Oct

  • Phone list / PIN · Same day18 Oct

  • Phone list / PIN · 2 days11 Oct

  • “How comes the prisoners are locked up so long at this prison being a cat c they are locked up longer than being at a cat b. Today was 21 hours. Why is this it's disgusting”

    Something else · 6 Oct

September 2026 · 9 reports

  • “Email systems are very slow. They seem to only be sent out once a week a massive delay delays in receiving emails for the prisoner as well.”

    Something else · 30 Sept

  • First call · Same day30 Sept

  • “Emails are released once a week, in one batch. Twelve arrived together on a Monday. Same the week before.”

    Email delivery · 1 week · 29 Sept

  • “Added to the phone list in 8 days. Other people here are still waiting about 3 weeks.”

    Phone list / PIN · 8 days · 29 Sept

  • Phone list / PIN · 2–3 weeks20 Sept

  • “28”

    First visit · 4 weeks · 15 Sept

  • First call · Same day15 Sept

    Transferred in
  • “3 days”

    First visit · 4 weeks · 15 Sept

  • “Phone was quite quick when transferring in from another prison.”

    Phone list / PIN · 3 days · 10 Sept

    Transferred in

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Family reports are what people tell us. Not official. Only the prison can confirm a date or a rule. Everything about Rochester