Family reports at Risley
What families told us about Risley, newest first.
11 reports
October 2026 · 4 reports
Phone list / PIN · 10 days18 Oct
First visit · 10 days16 Oct
First call · Same day16 Oct
Phone list / PIN · 10 days16 Oct
September 2026 · 7 reports
Canteen · weekly19 Sept
Order day: SundayDelivery day: Friday“One phone call allowed in reception on the day of arrival. Then the PIN is activated the next working day and they can contact whoever is on their phone list (generally gets transferred from previous prison and does not need to be added again).”
First call · Same day · 19 Sept
Transferred in“Releases happen between 9am and 12pm (the most common time is around 10am). The specific time depends on how many prisoners are getting released that day and if all the paperwork is ready in time.”
Release · 19 Sept
“Clothing parcels can only be sent in within 28 days of sentencing. They need to be approved first (only a few specific items will be allowed). The prisoners needs to fill out an application for this before you send the parcel.”
Parcels · 19 Sept
Clothing parcels: First 28 days only“Orders go in on Monday delivered on Friday”
Canteen · every 5 days · 10 Sept
Phone list / PIN · 1 week10 Sept
“Visiting times are 2pm everyday excepts Fridays. No visits on Fridays”
First visit · 10 days · 10 Sept
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