Family reports at Onley

October 2026 · 11 reports

• “Other jails they get day after, Onley email process seems a lot slower”

  Email delivery · 4 days · 5 days ago

• “Visit was at 2 started on time, started security checks 1pm. Metal detector, full rub down and dog. If hair is up they asked you to take it down going through security so bare this in mind when going.”

  Visit rules · 5 days ago

  Arrive: 30 minutesID: Photo ID

• “Quite relaxed in terms of clothing did get told depends on who's on if they turn you away but everyone was fine today and got in.”

  Visit dress · 5 days ago

  Item: Skinny jeans t shirt and cardiganWhat happened: I got inDate: 2026-10-24

• Reported phones down21 Oct

• Phone list / PIN · Same day12 Oct

• “They have to put in a clothing application once approved a sticker is sent out, sentenced prisoners have to have it completed within 28 days of sentencing. No instructions as to what courier Royal Mail tracked is probably best. Called the prison they refuse to tell you anything whatsoever in regards to sending a clothing parcel in. Application only states no dark coloured bottoms nothing about tops etc.”

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  Parcels · 12 Oct

• “My man's phone just cut out on me and today is credit day we have been on the phone 3 hours in the landline”

  Reported phones down · 7 Oct

• First visit · 2 days7 Oct

• First call · Same day7 Oct

• Phone list / PIN · 6 days7 Oct

• “They refused my virtual landline apparently it's now blocked IM SO ANNOYED. Second time now after trying Cellphone Rocks first”

  Communication issues · 4 Oct