Family reports at Chelmsford

What families told us about Chelmsford, newest first.

Community21 reports · 3 in their own words · latest 2 days ago

21 reports

October 2026 · 18 reports

  • First call · Same day2 days ago

  • Phone list / PIN · 2 days21 Oct

  • First visit · 10 days21 Oct

  • First call · Same day21 Oct

  • First visit · 6 days20 Oct

  • First call · Same day20 Oct

  • Phone list / PIN · 2 days20 Oct

  • Reported phones down20 Oct

  • First visit · 2–3 weeks13 Oct

  • First call · Same day13 Oct

  • Phone list / PIN · 5 weeks13 Oct

  • Reported phones down10 Oct

  • Phone list / PIN · 2–3 weeks9 Oct

  • “There was a slight lockdown earlier today people over dosing in E wing caused a issue with the phone earlier but all back and working now”

    Reported working again · 8 Oct

  • First visit · 3–4 weeks8 Oct

  • Phone list / PIN · 6 days8 Oct

  • First call · 2 days8 Oct

  • Reported working again8 Oct

September 2026 · 3 reports

  • “I already use eMates and I cannot send an email.”

    eMates account · 30 Sept

    Account: Can’t send
  • Video call · 2 days13 Sept

  • “Any numbers he adds can sometimes take up to 4 days”

    Phone list / PIN · 2 days · 13 Sept

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Family reports are what people tell us. Not official. Only the prison can confirm a date or a rule. Everything about Chelmsford