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Family reports at Cardiff

What families told us about Cardiff, newest first.

Community24 reports · 5 in their own words · latest today

24 reports

October 2026 · 18 reports

  • Reported phones downtoday

  • Reported phones downtoday

  • Reported phones down2 days ago

  • Reported working again4 days ago

  • Reported working again20 Oct

  • First visit · 6 days20 Oct

  • “The tablets or Wi-Fi are down.”

    Tablets, Wi-Fi or signal · 19 Oct

    Status: Down

  • “I already use eMates and I cannot send an email.”

    eMates account · 19 Oct

    Account: Can’t send

  • First call · Same day16 Oct

  • Phone list / PIN · 10 days16 Oct

  • “I already use eMates and I cannot get into my account.”

    eMates account · 16 Oct

    Account: Can’t sign in

  • “eMates is down at Cardiff”

    Something else · 16 Oct

  • First call · Same day13 Oct

  • First visit · 2–3 weeks8 Oct

  • First call · Same day8 Oct

  • Phone list / PIN · 2 days8 Oct

  • First call · Same day7 Oct

  • Phone list / PIN · 6 days7 Oct

September 2026 · 6 reports

  • First visit · 2 days30 Sept

  • “i write the email and when i go to send it there's no send button”

    eMates account · 29 Sept

  • Phone list / PIN · 10 days29 Sept

  • First call · 2–3 weeks27 Sept

  • First visit · 6 days19 Sept

  • Phone list / PIN · 2 days19 Sept

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Family reports are what people tell us. Not official. Only the prison can confirm a date or a rule. Everything about Cardiff