Family reports at Belmarsh

What families told us about Belmarsh, newest first.

Community31 reports · 5 in their own words · latest today

31 reports

October 2026 · 28 reports

  • Reported phones downtoday

  • Reported working againyesterday

  • “Mid call went quiet and then call failed”

    Something else · yesterday

  • Reported working again4 days ago

  • Reported phones down4 days ago

  • “Last call at 10, phone calls automatically cut off after 10 min mark”

    Reported phones down · 22 Oct

  • “Was my first time going to jail, wasn't informed i'd get one phone call. First time I spoke to family was 3 weeks into arriving at Belmarsh”

    First call · 2–3 weeks · 22 Oct

  • “Was remanded so had no jail bags ready, was given a starter pack but no towel. Asked the gov's numerous times to give a towel, they couldn't care less. Found myself drying myself after a shower with my own vest. Absolute pricks they are in there. Getting strip searched often for things that are nothing got to do with you.”

    Something else · 22 Oct

  • First visit · 2–3 weeks22 Oct

  • Phone list / PIN · 10 days22 Oct

  • First call · 2–3 weeks21 Oct

  • Phone list / PIN · 2–3 weeks21 Oct

  • First call · Same day19 Oct

  • Phone list / PIN · 10 days19 Oct

  • “It's freezing in Belmarsh and not putting the heating on, prisoners saying it's freezing”

    Something else · 19 Oct

  • First visit · 3–4 weeks19 Oct

  • First visit · 2 days18 Oct

  • First call · 2 days10 Oct

  • Phone list / PIN · 6 days10 Oct

  • First visit · 2–3 weeks5 Oct

  • First call · 2 days5 Oct

  • Phone list / PIN · 10 days5 Oct

  • Video call · 2–3 weeks5 Oct

  • First call · 2 days5 Oct

  • Phone list / PIN · 2 days5 Oct

  • First visit · 10 days4 Oct

  • First call · 5 weeks4 Oct

  • Phone list / PIN · 5 weeks4 Oct

September 2026 · 3 reports

  • First visit · 2–3 weeks30 Sept

  • First call · 6 days30 Sept

  • Phone list / PIN · 3 weeks6 Sept

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Family reports are what people tell us. Not official. Only the prison can confirm a date or a rule. Everything about Belmarsh