What are you reporting?

Pick one. You can add another after you send.

How long something took

Phone list / PINFrom numbers handed in to the PIN workingFirst callFrom arriving to the first callFirst visitFrom arriving to the first visitVideo callFrom the request to it being accepted

What’s happening now

Phones down?Shows on the network page for every familyLockdownIs the prison on lockdown?Number refusedA number was turned down

Something else13 more

eMates accountEmail deliveryCommunication issuesTablets, Wi-Fi or signalVisit rulesVisit dressCanteenParcelsGetting thereReleasePropertyCall rulesSomething else

prisoncheck^™

Independent. Not HMPPS. Not a charity. Guidance, not official advice. Always check GOV.UK.

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Get help

Guides and tools Christmas in prison Getting on the phone list When do they get out?Can I wear this?Is eMates down?

Families

Family reports How long things take Add a report Get alerts Prisons that need reports

About

About How we check reports Research with us Privacy Pineapples

Partners. ringyard is a separate paid landline made by the team behind prisoncheck, shown only where calls come up: Phones on prison pages, phone guides and the Christmas page. PRSN publishes prison reports and sentencing news, shown in guides and tools. Neither is required.

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